NexlintoShift Lead
Company : Five Guys
Location : Hinsdale, IL, 60521
Job Type : Full Time / Part Time
Date Posted : 3 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
Recent Jobs
Employment opportunities at Five Guys
Jobseekers are also searching for
Searches you may like
Trending searches in Hinsdale, IL
Popular Searches for Shift Lead
Frequently Asked Questions
Hinsdale's shift lead positions in fast-paced dining spots like Five Guys face moderate competition due to the area's blend of suburban calm and vibrant dining culture. Candidates with leadership experience in food service or strong customer engagement skills tend to stand out locally.
Shift leads in Hinsdale often experience more predictable hours with less late-night demand than urban Chicago. This can make balancing work-life easier, though peak meal times still require strong team coordination to maintain service quality.
Successful shift leaders excel in communication, quick problem-solving, and motivating diverse teams. They juggle operational oversight with hands-on support, ensuring food quality and customer satisfaction remain top priorities throughout each busy shift.
Building leadership skills, mastering operational metrics, and demonstrating consistent reliability are key. Proactively seeking feedback and embracing mentorship opportunities can propel shift leads toward assistant manager or general manager positions over time.
A shift leader coordinates crew assignments, oversees food prep standards, manages guest concerns, and ensures cleanliness. Balancing these tasks requires adaptability and a hands-on approach to keep service running smoothly during peak hours.
Five Guys emphasizes a team-oriented culture combined with hands-on leadership and real-time feedback. Shift leads benefit from weekly bonus opportunities and free meals, creating an engaging environment focused on both employee growth and customer experience.
Yes, shift leads at Five Guys in Hinsdale are eligible for weekly secret shopper bonuses shared among the team, plus tips and performance-based rewards. This encourages high standards and teamwork during every shift.
Shift leads at Five Guys in Hinsdale typically start at $19.00 per hour, with additional earnings from tips and bonuses. This competitive pay reflects the role’s responsibility and the local cost of living.
While formal certifications aren't always mandatory, experience in food service leadership, food safety knowledge, and strong communication skills greatly improve prospects. Local employers value candidates who can adapt quickly to fast-paced restaurant environments.
Five Guys offers mentorship, real-time feedback, and clear promotion pathways. Shift leaders in places like Hinsdale often find opportunities to advance into management roles, supported by the company’s team-focused culture and training programs.