NexlintoShift Lead
Company : Five Guys
Location : Boyertown, PA, 19512
Job Type : Full Time / Part Time
Date Posted : 4 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Shift leads in Boyertown typically earn around $19 per hour at Five Guys, which aligns well with local fast-food management roles. This wage, combined with weekly bonuses and tips, makes the position financially attractive given the area's cost of living and hospitality market.
The Boyertown area is seeing steady demand for shift leads in quick-service restaurants like Five Guys. Growth in local dining options has increased opportunities, though candidates with leadership experience and strong communication skills often have an edge in this moderately competitive market.
Strong team leadership, quick decision-making, and customer service excellence are essential. Given the busy Boyertown location, adaptability and hands-on operational skills will help you manage crew assignments effectively and maintain high food quality standards under pressure.
Five Guys emphasizes mentorship and real-time feedback, fostering a supportive team culture. Unlike some chains, shift leads here handle direct coaching and shift performance tracking, making it a pivotal role for those aiming to climb into long-term management in the restaurant industry.
Successful shift leads often move into store management or corporate roles. Five Guys provides pathways for promotion through demonstrated leadership, operational excellence, and team development, especially in growth markets like Boyertown.
Yes, Five Guys shift leads enjoy weekly secret shopper bonuses shared among the shift team, alongside competitive base pay and tips. This incentive structure rewards consistent high-quality service, enhancing motivation specific to the Boyertown outlet.
The company encourages proactive shift management with real-time feedback and mentorship. Shift leads receive training to delegate tasks efficiently and maintain store readiness, ensuring smooth operations even during peak dining hours in Boyertown.
Starting pay is $19.00 an hour, supplemented by tips and weekly bonuses. This compensation package is competitive for shift lead roles in Pennsylvania’s fast food sector, making Five Guys a strong option for those seeking stable income plus performance incentives.
Five Guys offers a uniquely team-oriented environment with a focus on mentorship, which is less common in other fast food spots nearby. The role comes with comprehensive benefits and growth opportunities, distinguishing it in Boyertown’s restaurant job market.
Shift leads oversee crew assignments, enforce food safety, and maintain cleanliness standards. They also handle guest concerns, support opening and closing tasks, and drive team productivity, making them vital to maintaining the restaurant’s daily success.