Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
At Driven Brands, the assistant manager actively boosts team productivity by guiding daily operations and mentoring staff. This leadership role ensures service quality while fostering a motivated, customer-focused environment, crucial for smooth workflow and high customer satisfaction in fast-paced oil change settings.
Yes, North Ridgeville’s mix of suburban and industrial areas means managing diverse customer needs and seasonal vehicle maintenance demands. The assistant manager must adapt to local traffic patterns affecting workflow and address community expectations for quick, reliable oil change services amid regional competition.
Beyond technical skills, an Oil Change Assistant Manager excels in leadership, inventory oversight, and customer interaction. Unlike technicians focused solely on service tasks, this role requires multitasking between team coaching, safety enforcement, and operational decisions that impact overall shop efficiency.
Starting as an assistant manager opens pathways toward full shop management or regional leadership roles within automotive service. Ohio’s growing service market rewards those who combine hands-on skills with team leadership, offering advancement through performance-driven promotions and skill development programs.
Oil Change Assistant Managers in North Ridgeville typically earn between $16 and $22 per hour, reflecting local cost of living and demand. This range is competitive statewide, with bonuses and benefits enhancing total compensation, making it an attractive role within Ohio’s automotive service sector.
Driven Brands offers assistant managers paid training, health benefits including dental and vision, 401(k) matching, and employee perks like complimentary oil changes. These incentives support skill growth, financial well-being, and work-life balance, aligning with their culture of performance and employee development.
Driven Brands emphasizes a blend of hands-on leadership with operational support, offering structured training and fast-track career advancement. Their focus on customer satisfaction coupled with a performance-driven environment sets this role apart in North Ridgeville’s competitive oil change market.
Success requires physical stamina for handling service bays and inventory, plus basic automotive maintenance expertise like oil and filter changes. Additionally, strong communication and organizational skills help navigate the high-paced shop environment common in North Ridgeville’s automotive services.
With the region’s steady vehicle ownership rates and expanding commercial sectors, North Ridgeville sees consistent demand for skilled assistant managers to maintain efficient oil change operations. Competitive hiring reflects both seasonal vehicle service spikes and the area's growing automotive maintenance needs.
High customer volume requires quick decision-making to balance service speed without compromising quality. Managing staff schedules, resolving unexpected equipment issues, and maintaining safety standards during busy periods are common hurdles, testing leadership and operational agility in this fast-paced role.