NexlintoShift Lead
Company : Five Guys
Location : Clarendon Hills, IL, 60514
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Clarendon Hills has a moderate demand for shift lead positions, especially in food service chains like Five Guys. The competition is balanced, with candidates needing leadership experience and strong communication skills to stand out in this local market.
While formal certifications aren't always mandatory, food safety and hygiene certifications can boost your profile. Local employers, including Five Guys, appreciate candidates familiar with health regulations to maintain high food quality and safety standards.
Shift leads manage crew assignments, oversee shift operations, and ensure team productivity. Unlike general crew, they coach employees, handle guest issues, and maintain store readiness, making them pivotal for smooth daily restaurant performance.
Mastering team motivation, multitasking under pressure, and conflict resolution is essential. Additionally, understanding food quality standards and safety protocols helps shift leaders maintain operational excellence in fast-paced settings like Five Guys.
Absolutely, the shift lead role often functions as a gateway to higher management. It offers hands-on leadership, operational insight, and performance feedback, all critical for advancing into broader managerial responsibilities within the hospitality sector.
Five Guys offers shift leads a competitive hourly wage starting at $19, plus tips and bonuses, free meals during shifts, and access to healthcare benefits. Additionally, employees enjoy a supportive atmosphere with growth and mentorship opportunities.
Five Guys emphasizes team collaboration, real-time feedback, and secret shopper bonuses, fostering a high-performance culture. Shift leads here are empowered to influence customer satisfaction and team dynamics more directly than in many comparable local spots.
Shift lead salaries in Clarendon Hills typically range from $18 to $22 per hour. Five Guys offers a competitive base pay starting at $19 per hour, enhanced by additional tips and bonuses, positioning it well within local market standards.
Yes, Five Guys prioritizes growth by providing regular performance reviews and mentorship programs. Shift leads receive constructive feedback and coaching, which supports their professional development and prepares them for future leadership roles.
A shift lead at Five Guys manages crew schedules, oversees food quality and safety, addresses guest concerns, and ensures store cleanliness. They also support opening and closing tasks, fostering a productive and positive work environment throughout their shift.