NexlintoShift Lead
Company : Five Guys
Location : Bristol, CT, 06010
Job Type : Full Time / Part Time
Date Posted : 8 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
At Five Guys in Bristol, CT, a shift lead faces fast-paced team coordination, ensuring quality food prep and managing guest experience. Local customer expectations and team dynamics create unique challenges requiring adaptability and strong communication to maintain smooth shift operations.
Success as a shift lead in Bristol's bustling eateries demands strong motivational skills, reliability, and a proactive mindset. Attention to food safety, team morale, and swift problem-solving helps meet high service standards amidst local competitive pressures.
Five Guys emphasizes a team-oriented atmosphere and real-time feedback, which sets its shift lead role apart from other Bristol fast-food chains. This fosters a supportive culture with growth pathways, contrasting with more transactional leadership styles elsewhere.
Shift leads in Bristol, CT typically earn between $18 to $22 per hour depending on experience and company. Five Guys offers a competitive base starting at $19/hour plus tips and bonuses, aligning well with local market compensation for similar positions.
Bristol’s demand for shift leads remains steady, with multiple food service venues recruiting experienced leaders. Candidates with prior supervisory skills and customer service aptitude find good opportunities, though competition rises with attractive perks like Five Guys’ benefits.
Five Guys fosters upward mobility by offering continuous mentorship, performance reviews, and internal promotions for shift leads in Bristol. The company’s focus on leadership development makes it a solid stepping stone for those aiming for restaurant management roles.
Shift leads take charge of crew scheduling, quality control, customer issue resolution, and store readiness checks, unlike regular crew members who focus mainly on food prep and service. This leadership role demands multitasking and proactive team management throughout shifts.
Yes, Five Guys offers shift leads free meals during shifts, eligibility for secret shopper bonuses, and a comprehensive benefits package in Bristol. These perks boost morale and retention, creating a positive work environment that values employee well-being.
Developing clear communication, conflict resolution, and motivational abilities is crucial for a shift lead at Five Guys Bristol. The role also benefits from high energy, adaptability to fast-paced demands, and a strong commitment to team success and guest satisfaction.
Evaluating this role involves considering interests in restaurant operations, leadership growth, and customer service excellence. For those aiming to climb the management ladder in a dynamic, supportive setting like Five Guys Bristol, this position offers valuable hands-on experience.