NexlintoShift Lead
Company : Five Guys
Location : Northglenn, CO, 80221
Job Type : Full Time / Part Time
Date Posted : 6 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Northglenn’s growing foodservice sector supports steady demand for shift leads, especially at popular franchises like Five Guys. Candidates often find competitive hiring rates here, with opportunities enhanced by the city’s expanding suburban population and vibrant restaurant scene.
Success in this role hinges on adaptability to dynamic customer flows, clear communication across diverse teams, and proactive problem-solving to maintain efficient operations amid Northglenn's busy dining culture.
They combine hands-on oversight—like managing crew assignments and ensuring food quality—with real-time encouragement and coaching, fostering a positive atmosphere that drives both productivity and morale.
A shift lead must excel in multitasking leadership, including overseeing food safety, coordinating team workflows, and managing customer service challenges, which sets them apart from entry-level roles focused mainly on task execution.
While not always mandated, certifications in food safety (like ServSafe) and leadership development programs are valued locally, helping shift leads meet regulatory standards and improve team management skills.
Five Guys offers shift leads mentorship and performance feedback that pave the way for managerial roles, emphasizing growth from hands-on experience to higher-level responsibilities within their restaurant network.
Starting pay typically begins at $19.00 per hour, supplemented by tips and weekly secret shopper bonuses, which collectively create a competitive earnings package for shift leads in this region.
Five Guys' structured mentorship programs, combined with its well-known brand and emphasis on performance reviews, offer shift leads more tangible advancement opportunities than many smaller, independent restaurants.
Yes, Five Guys promotes a collaborative and fun work environment that encourages shift leads to not only manage tasks but also build team spirit, enhancing overall shift effectiveness and employee retention.
Shift leads often juggle managing customer concerns, ensuring food safety compliance, and sustaining team energy. Addressing these requires quick decision-making, clear communication, and a hands-on approach to problem resolution.