NexlintoShift Lead
Company : Five Guys
Location : Cherry Hill, NJ, 08034
Job Type : Full Time / Part Time
Date Posted : 6 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Five Guys in Cherry Hill offers a fast-paced, team-focused environment where Shift Leads are empowered to mentor staff and uphold high food quality standards. The role emphasizes hands-on leadership and provides unique perks like weekly secret shopper bonuses, making it stand out compared to other local restaurant shift lead positions.
Five Guys actively promotes internal advancement, giving Shift Leads access to mentorship, real-time feedback, and performance reviews. This creates a clear path toward management roles, particularly appealing in Cherry Hill’s competitive restaurant market where leadership development is prized.
Success as a Shift Lead here hinges on strong communication, adaptability, and a passion for both customer service and food quality. Motivating diverse teams and maintaining cleanliness under pressure are especially vital in Cherry Hill’s busy restaurant scene.
Later shifts often require managing slower customer flow while maintaining team energy and food safety. Shift Leads ensure smooth handoffs between shifts, address unexpected staff absences, and keep operations efficient, which is crucial for Cherry Hill’s dining patterns.
Cherry Hill’s proximity to Philadelphia increases competition for hospitality roles, including Shift Leads. Candidates should highlight leadership experience and flexibility for various shifts to stand out, as local employers seek dependable team players with strong operational skills.
At $19 per hour plus tips and bonuses, Five Guys offers a wage competitive with Cherry Hill’s restaurant industry, where shift leads typically earn between $18 and $21. The package also includes benefits and meals, enhancing overall compensation.
Five Guys Shift Leads must balance frontline customer interaction with operational oversight, requiring multitasking, coaching abilities, and quick problem-solving. Unlike some leads focusing solely on technical tasks, this role demands both people management and quality control expertise.
This position serves as a stepping stone to management, with structured pathways and mentorship uncommon in many fast-service chains. Five Guys emphasizes internal promotions, giving Shift Leads a substantial advantage for career progression within the company.
Beyond competitive pay, Five Guys provides free meals every shift and a supportive culture fostering teamwork and fun. The secret shopper bonus and comprehensive benefits package further distinguish the experience from many local competitors.
Five Guys prioritizes a positive team atmosphere and hands-on leadership, encouraging Shift Leads to lead by example and maintain high energy. This contrasts with more rigid environments, making the role in Cherry Hill more dynamic and engaging.