Position Summary:
We are seeking an Assistant Operations Manager to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Help the General Manager in managing the daily operations and sales results.
- Assemble, employ, mentor, and enhance an effective sales staff to drive results.
- Drive revenue growth by acquiring new members, selling personal training services, and implementing local outreach programs.
- Deliver exceptional service to meet the needs and ensure the happiness of members.
- Administer scheduling, reporting, and regulatory compliance needs.
- Participate actively in local and community marketing initiatives to drive lead generation.
- Cultivate a positive, spirited, and collaborative environment among team members.
Qualifications:
- Well-documented experience in sales performance and customer satisfaction.
- Skilled in overseeing and cultivating a team's development.
- - Skilled in effective communication, organization, and time-management techniques.
- Exhibits a spirited, dynamic, and driven demeanor.
- Flexibility needed to work evenings and weekends, specifically on a Friday-Tuesday rotation.
- Zeal for health and progress in the workplace.
Compensation & Benefits:
- There is a possibility to secure a monthly bonus that exceeds $1,000
- The Commission on personal training package sales is under evaluation for potential updates
- Health benefits
- The 401(k) program, which can be accessed after one year of work, permits employees to set aside pre-tax income into a retirement account
- Benefit from a no-charge Crunch Fitness membership for free
- An energetic and group-focused professional environment that promotes enthusiasm and camaraderie
- Growth potential for professionals in a rapidly proliferating company
Why Join Us:
Crunch provides a work environment that is more than just a job, it's an opportunity to motivate others, achieve your career objectives, and thrive in a supportive and enjoyable setting. If you are ready to bring enthusiasm, dedication, and direction to the fitness field, we would be thrilled to welcome you to our team.
About Us:
In the domain of health and fitness, Crunch Fitness is recognized for its unique approach that merges the seriousness of working out with an element of entertainment, all underpinned by a philosophy of inclusivity. With a current network of 45+ gyms and plans for further expansion, Crunch is positioned as one of the fastest-growing fitness brands nationwide. The facilities are equipped with state-of-the-art machines for cardio and strength training, offer diverse group classes like Zumba and Yoga Body Sculpt, and foster a supportive and dynamic environment.
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Frequently Asked Questions
Crunch Fitness emphasizes a blend of leadership with a lively work culture, focusing on sales growth and team mentorship within the fitness sector. Unlike some Concord roles, this position integrates community outreach and member experience enhancement, offering a dynamic environment beyond routine operations management.
Handling fluctuating member attendance, coordinating staff schedules with weekend and evening shifts, and balancing sales targets alongside exceptional member service are key challenges. Additionally, local community engagement requires tailored marketing approaches to attract diverse Concord residents.
Strong sales acumen, team leadership, excellent communication, and organizational skills are essential. Additionally, adaptability to handle scheduling complexities and a passion for fitness culture help in driving member satisfaction and operational excellence.
Starting as an assistant operations manager can lead to general manager or regional operations roles, especially within expanding brands like Crunch Fitness. Growth often involves enhanced leadership responsibilities, strategic sales oversight, and broader operational management across multiple locations.
While not always mandatory, certifications in fitness management, sales training, or leadership development are advantageous. Local employers in Concord value proven sales performance and customer service skills reflective of the area's competitive health and fitness market.
Concord's growing population and rising health awareness increase demand for fitness management professionals. However, competition remains moderate, with candidates needing strong sales and team leadership experience to stand out in roles like those at Crunch Fitness.
Crunch Fitness fosters an energetic, fun-focused atmosphere combined with serious business goals. Assistant operations managers benefit from a supportive culture that values passion, offers free membership perks, and prioritizes employee growth within a fast-growing national brand.
Besides a base salary, there’s potential for monthly bonuses exceeding $1,000 tied to sales performance. Commission structures on personal training sales are currently under review, indicating Crunch Fitness’s commitment to rewarding effective revenue-driving efforts locally.
Assistant operations managers in Concord typically earn between $50,000 and $65,000 annually, depending on experience and sales success. Crunch Fitness’s compensation includes performance bonuses and benefits, positioning it competitively within the local market.
This role demands flexibility, including evening and weekend shifts on a Friday-Tuesday rotation. Candidates should be comfortable with a schedule geared towards peak gym hours, reflecting Crunch Fitness’s commitment to member availability and operational coverage.