Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
In Brecksville, an Oil Change Assistant Manager blends team leadership with direct involvement in vehicle maintenance. This hybrid approach ensures smooth shop operations and high service quality, making leadership skills and technical know-how equally important for success in this position.
Starting as an Oil Change Assistant Manager opens pathways to higher management roles within automotive service shops. With proven leadership and operational expertise, individuals can advance to shop manager or regional supervisor positions, benefiting from Driven Brands’ fast-track growth culture.
Key skills include effective team coordination, customer service aptitude, and basic mechanical competence such as performing oil changes and inventory management. Physical stamina and safety awareness also play a vital role in handling the hands-on aspects of the job.
Driven Brands provides a competitive edge through paid training, employee perks like free oil changes, and a supportive environment that fosters growth. Their focus on leadership development and performance-driven culture distinguishes them in the automotive service sector.
This role uniquely combines operational leadership with practical service tasks, unlike some companies where management and technical duties are separate. Driven Brands emphasizes hands-on involvement, enhancing skills while managing daily shop workflow efficiently.
Hourly wages for this role in Brecksville generally range between $15 and $22, factoring in experience and bonuses. Driven Brands supplements this with performance incentives, making total compensation competitive within the local automotive service market.
Brecksville’s demand for skilled oil change managers is moderate, with several service centers hiring due to steady vehicle maintenance needs. Candidates with leadership potential and hands-on skills often find favorable opportunities given the region's balanced competition.
While formal certifications aren’t mandatory, possessing an ASE certification or a safety training credential can enhance your profile. Local employers, including Driven Brands, value demonstrated safety compliance and technical knowledge to maintain high service standards.
Daily activities blend supervising the service floor, mentoring staff, managing inventory, and performing oil changes or light vehicle maintenance. This role requires dynamic multitasking to ensure efficient workflow and customer satisfaction in a fast-paced environment.
Driven Brands invests in paid training programs focused on leadership and operational excellence. Assistant Managers gain hands-on coaching experience, preparing them for advanced roles while fostering a collaborative, customer-centric workplace culture.