NexlintoShift Lead
Company : Five Guys
Location : Wood Dale, IL, 60191
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
At Five Guys Wood Dale, a Shift Lead orchestrates team efforts by assigning tasks strategically and coaching crew members on the spot. This hands-on leadership ensures smooth operations during peak times, enhancing food quality and customer satisfaction simultaneously.
Five Guys offers Shift Leads a clear path to management by providing mentorship, real-time feedback, and growth opportunities. The role sharpens leadership skills by overseeing daily shifts, preparing you for higher responsibilities within a dynamic restaurant environment.
Effective communication, quick decision-making, and the ability to motivate diverse teams are vital. A Shift Lead thrives by maintaining high food safety standards and handling customer concerns adeptly while keeping team morale high.
Wood Dale's food service sector shows steady demand for leadership roles like Shift Leads. While competition exists, candidates with prior supervisory experience and strong interpersonal skills stand out, increasing their chances in this vibrant local market.
Many applicants weigh commute times given Wood Dale’s suburban layout. Convenient access via local transit or proximity to residential areas can influence job acceptance, especially when balancing shift work and personal schedules.
Starting at $19.00/hour, Five Guys offers competitive wages relative to other fast-food leadership roles in Wood Dale. This rate, combined with bonuses and tips, positions the role attractively for those seeking both steady income and advancement.
Five Guys emphasizes a fun, team-oriented culture, so balancing high energy with operational precision is key. Shift Leads must excel in multitasking, from coaching to maintaining food quality, all within a fast-paced but supportive environment.
Shift Leads at Five Guys Wood Dale are central to fostering a positive atmosphere by encouraging collaboration and providing real-time feedback. This role merges leadership with camaraderie, enhancing both employee satisfaction and guest experiences.
While not always mandatory, certifications like ServSafe are highly valued in Wood Dale’s restaurant scene. Such credentials demonstrate commitment to food safety, boosting a Shift Lead’s credibility and effectiveness in operational oversight.