Position Summary:
We are seeking an Assistant Operations Manager to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Help the General Manager in managing the daily operations and sales results.
- Assemble, employ, mentor, and enhance an effective sales staff to drive results.
- Drive revenue growth by acquiring new members, selling personal training services, and implementing local outreach programs.
- Deliver exceptional service to meet the needs and ensure the happiness of members.
- Administer scheduling, reporting, and regulatory compliance needs.
- Participate actively in local and community marketing initiatives to drive lead generation.
- Cultivate a positive, spirited, and collaborative environment among team members.
Qualifications:
- Well-documented experience in sales performance and customer satisfaction.
- Skilled in overseeing and cultivating a team's development.
- - Skilled in effective communication, organization, and time-management techniques.
- Exhibits a spirited, dynamic, and driven demeanor.
- Flexibility needed to work evenings and weekends, specifically on a Friday-Tuesday rotation.
- Zeal for health and progress in the workplace.
Compensation & Benefits:
- There is a possibility to secure a monthly bonus that exceeds $1,000
- The Commission on personal training package sales is under evaluation for potential updates
- Health benefits
- The 401(k) program, which can be accessed after one year of work, permits employees to set aside pre-tax income into a retirement account
- Benefit from a no-charge Crunch Fitness membership for free
- An energetic and group-focused professional environment that promotes enthusiasm and camaraderie
- Growth potential for professionals in a rapidly proliferating company
Why Join Us:
Crunch provides a work environment that is more than just a job, it's an opportunity to motivate others, achieve your career objectives, and thrive in a supportive and enjoyable setting. If you are ready to bring enthusiasm, dedication, and direction to the fitness field, we would be thrilled to welcome you to our team.
About Us:
In the domain of health and fitness, Crunch Fitness is recognized for its unique approach that merges the seriousness of working out with an element of entertainment, all underpinned by a philosophy of inclusivity. With a current network of 45+ gyms and plans for further expansion, Crunch is positioned as one of the fastest-growing fitness brands nationwide. The facilities are equipped with state-of-the-art machines for cardio and strength training, offer diverse group classes like Zumba and Yoga Body Sculpt, and foster a supportive and dynamic environment.
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Frequently Asked Questions
Mastering team motivation, sales strategy, and conflict resolution is crucial for an Assistant Operations Manager in fitness. Strong communication skills and the ability to cultivate a positive staff culture directly impact membership growth and member satisfaction in a dynamic gym environment.
Career progression often includes advancing to General Manager or regional leadership roles. Demonstrating success in revenue growth, staff development, and community engagement at Crunch Fitness positions you well for higher operational responsibilities in a fast-expanding network.
Unlike general operations, this role blends sales leadership with hands-on member service and local marketing efforts. Managing schedules with a Friday-Tuesday rotation and driving outreach programs are specific to the Linden Crunch Fitness location's community-oriented approach.
Linden's proximity to NYC increases competition, yet fitness centers like Crunch offer unique growth opportunities. Candidates with a sales background and flexible hours have an edge, as demand for health-conscious management roles grows alongside regional wellness trends.
Certifications in fitness management, sales training, or customer service excellence enhance candidacy. Experience with community marketing and proficiency in gym software systems are also valued, reflecting the region's focus on quality member engagement and operational compliance.
Crunch Fitness blends serious workouts with fun, offering free gym membership and a spirited team culture. This fosters a vibrant work atmosphere where AGMs can leverage community programs and innovative sales incentives to thrive beyond traditional operations management roles.
The role acts as a stepping stone to senior management by entrusting you with sales leadership, staff development, and operational oversight. Crunch’s expanding footprint and emphasis on performance-driven bonuses create fertile ground for upward mobility.
Typical base salaries for assistant operations managers in Linden range from $45,000 to $55,000 annually. With potential monthly bonuses exceeding $1,000 and commissions on personal training sales, total compensation can be substantially higher, reflecting performance and sales success.
Crunch emphasizes balancing operational discipline with an energetic, fun environment. Assistant Operations Managers are encouraged to innovate in sales and marketing locally, fostering a collaborative staff culture that promotes both member happiness and aggressive revenue growth.
AGMs must skillfully juggle driving membership and personal training sales while ensuring exceptional service quality. Success lies in creating a positive atmosphere that retains members and motivates staff, aligning business goals with community wellness priorities unique to Crunch.