Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Five Guys in Farmingdale emphasizes hands-on leadership with a strong focus on team coaching and customer experience. Unlike some fast food management jobs, this position combines daily operational oversight with real-time feedback, fostering a supportive culture that promotes growth within a popular regional brand.
In Farmingdale's fast-paced environment, shift leads must demonstrate excellent communication, quick decision-making, and the ability to motivate diverse teams. Being adaptable and accountable ensures smooth operations during busy shifts while maintaining Five Guys’ high standards for food quality and guest satisfaction.
Starting as a shift lead opens doors to restaurant management roles within Five Guys. With consistent performance, mentoring, and operational expertise, employees can advance to store manager or district manager positions, leveraging skills gained in coaching and shift oversight.
Yes, shift leads in Farmingdale benefit from a competitive hourly wage starting at $19, plus tips and bonuses. The role includes weekly secret shopper bonuses for the entire shift team, free meals during shifts, and a comprehensive benefits package after eligibility, enhancing total compensation.
Hiring demand for shift leads in Farmingdale remains strong due to steady local restaurant traffic and growth initiatives. Compared to neighboring areas, Farmingdale’s market shows a consistent need for reliable leaders who can maintain operational excellence during peak hours.
Farmingdale’s suburban layout means many shift leads commute by car, facing moderate traffic during morning and evening rush hours. Public transit options are limited, so proximity to the store or flexible scheduling helps minimize commute stress for shift leaders.
Shift leads at Five Guys orchestrate crew assignments, maintain food safety, and address guest concerns swiftly. Their leadership directly impacts team productivity and customer satisfaction, requiring real-time problem solving to keep service flowing smoothly.
Unlike general retail leads, Five Guys shift leaders combine restaurant-specific duties like food quality oversight and cleanliness with team motivation in a fast-food context. This hybrid focus demands both operational know-how and interpersonal skills tailored to food service.
With starting pay at $19/hour plus tips and bonuses, Five Guys shift leads in Farmingdale earn above average for comparable fast food supervisory roles locally. This compensation reflects the job’s leadership demands and the company’s commitment to rewarding performance.
Five Guys fosters a team-oriented, energetic environment where shift leads receive ongoing mentorship and real-time feedback. This culture promotes positivity and employee growth, setting it apart from more transactional or rigid restaurant leadership experiences nearby.