NexlintoGeneral Manager
Company : Five Guys
Location : Bristol, CT, 06010
Job Type : Full Time / Part Time
Date Posted : 4 February 2026
General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
In Bristol's bustling restaurant scene, a General Manager at Five Guys must juggle rapid decision-making with hands-on team leadership. The city's dynamic pace demands stamina and adaptability to maintain smooth shift operations and ensure excellent customer service under pressure.
Successful General Managers in Connecticut excel through motivational skills, real-time communication, and a team-first approach. The local market favors leaders who adapt quickly to changing crew dynamics while fostering a positive, high-energy atmosphere essential for Five Guys' culture.
Starting as a General Manager can lead to regional management or corporate leadership roles within fast-growing brands like Five Guys. Gaining expertise in operations, financial oversight, and team development opens doors to broader responsibilities across hospitality sectors.
While both require leadership and operational oversight, a General Manager in foodservice like Five Guys focuses heavily on shift management, customer experience, and fast-paced team coordination, contrasting with retail's inventory and sales-driven priorities.
Five Guys emphasizes a people-first, collaborative vibe with open kitchen communication and music, which means General Managers there not only oversee operations but actively engage in building energetic, inclusive teams, setting it apart from typical restaurant leadership roles.
At Five Guys, General Managers experience a uniquely loud, interactive environment with cross-trained crews and a strong emphasis on leadership humility and team spirit, creating a distinct leadership challenge compared to more traditional burger chain management.
General Managers at Five Guys in Bristol typically earn between $50,000 and $65,000 annually, including bonuses. This range reflects regional cost of living, industry standards, and the role’s demanding operational and leadership responsibilities.
Bristol shows steady demand for experienced General Managers, especially in popular franchises like Five Guys. While competition exists, candidates with strong leadership and foodservice backgrounds often find favorable opportunities due to the town’s growth in casual dining.
Certifications such as ServSafe food safety and leadership training significantly enhance credibility. In Connecticut, possessing these alongside hands-on restaurant experience signals readiness to manage health standards and dynamic teams effectively.
Yes, Five Guys invests in ongoing leadership development and cross-training, encouraging General Managers to master multiple operational roles. This approach not only sharpens management skills but also fosters career advancement within a rapidly expanding brand.