Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Brighton, CO's restaurant scene is growing, making shift lead positions increasingly sought-after. Candidates with proven leadership and food safety expertise tend to have an edge. Understanding local hiring trends helps applicants tailor their skills for a better chance in this bustling hospitality market.
Many Brighton restaurants favor candidates with up-to-date food handler certifications and knowledge of Colorado’s specific health codes. Having these credentials can distinguish shift leads, demonstrating commitment to maintaining high sanitation and safety standards essential in local food service.
Effective shift leads combine clear communication skills, the ability to motivate diverse teams, and a proactive mindset. They excel at multitasking while maintaining quality and customer satisfaction under pressure, essential traits for managing fast-paced restaurant environments.
Taking on a shift lead position offers hands-on experience managing operations, mentoring staff, and resolving guest issues. These skills build a strong foundation for stepping into higher managerial roles by showcasing reliability, decision-making, and leadership potential.
Shift leads often oversee opening and closing procedures, ensuring the store is ready for business and properly secured at day's end. This responsibility demonstrates trustworthiness and operational knowledge crucial for smooth shift transitions.
Five Guys emphasizes a team-oriented culture with weekly secret shopper bonuses and free meals during shifts. This creates a motivating atmosphere, encouraging shift leads to foster positivity and high standards while rewarding performance beyond base pay.
Five Guys offers mentorship, real-time feedback, and structured performance reviews. Shift leads benefit from clear career pathways and access to promotions, making it an attractive option for those aiming to climb the restaurant management ladder.
Shift leads at Five Guys in Brighton start at around $19.00 per hour, supplemented by tips and bonus incentives. This competitive wage reflects the leadership responsibilities and the fast-paced nature of the role within the local market.
Shift leads play a pivotal role by enforcing strict food safety protocols and overseeing quality control. Their vigilance ensures compliance with health regulations, helping maintain Five Guys’ reputation for consistent, high-quality food.