NexlintoShift Lead
Company : Five Guys
Location : Roswell, GA, 30076
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Roswell's hospitality sector is growing, and Five Guys frequently seeks Shift Leads due to local demand. Competition remains moderate, favoring candidates with leadership experience and strong communication skills. Understanding Roswell's restaurant scene can give applicants an edge when pursuing these roles.
Five Guys in Roswell values Shift Leads who actively motivate teams, maintain fast-paced operations, and prioritize customer satisfaction. Candidates demonstrating adaptability and the ability to foster a positive work environment align well with the company’s leadership culture.
Shift Leads specifically manage day-to-day crew operations, oversee food quality, and handle guest concerns in real time. Unlike broader managerial roles, they focus on hands-on supervision and immediate problem-solving during shifts to ensure smooth restaurant flow.
Recruiters prioritize leadership experience in fast-paced settings, strong interpersonal communication, and a proactive approach to team motivation. Familiarity with food safety standards and operational efficiency is also crucial for candidates aspiring to Shift Lead roles.
This position serves as a pivotal stepping stone toward higher management, offering mentorship and performance feedback. Employees often leverage this experience to advance into supervisory or managerial roles, benefiting from Five Guys’ promotion-friendly environment.
Starting pay for a Shift Lead at Five Guys in Roswell begins around $19 per hour, supplemented by tips and performance bonuses like secret shopper rewards. Additional benefits include free meals, medical coverage eligibility, and 401(k) plans for qualifying employees.
Shift Leads in Roswell deal with regional customer volume fluctuations and local health regulations. Navigating peak dining times while enforcing Georgia’s food safety standards requires strong organizational skills and adaptability within the team.
Yes, Five Guys provides a supportive team environment emphasizing fun alongside work, weekly secret shopper bonuses, and comprehensive benefits. These incentives help the company attract and retain motivated Shift Leads in the competitive Roswell market.
Beyond competitive hourly wages, Five Guys emphasizes real-time mentorship and clear growth pathways. The company culture blends high energy with team cooperation, making it an attractive choice for aspiring leaders in the Roswell area.
Shift Leads juggle supervising daily tasks like food quality and cleanliness with coaching team members. This dual focus ensures both smooth service and continuous staff improvement, crucial for maintaining Five Guys’ customer satisfaction standards.