Position Summary:
We are seeking an Assistant General Manager (AGM) to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Support the General Manager in overseeing daily operations and sales performance.
- Recruit, hire, train, and develop a high-performing sales team.
- Drive revenue growth through memberships, personal training sales, and local outreach initiatives.
- Deliver exceptional customer service and ensure member satisfaction.
- Manage scheduling, reporting, and compliance requirements.
- Actively participate in community and local marketing efforts to generate leads.
- Maintain a positive, energetic, and team-oriented culture.
Qualifications:
- Proven track record in sales and customer service.
- Experience leading and developing a team.
- Strong communication, organizational, and time-management skills.
- Competitive, outgoing, and motivated personality.
- Ability to work evenings and weekends (Friday-Tuesday schedule).
- Passion for fitness and professional growth.
Compensation & Benefits:
- Monthly bonus potential of $1,000+
- Commission on personal training package sales
- Health benefits
- 401(k) (after 1 year)
- Free Crunch Fitness membership
- Exciting, team-oriented work environment
- Career growth opportunities in a rapidly expanding company
Why Join Us:
At Crunch, working here is more than just a job - it's a chance to inspire others, achieve your own career goals, and grow in a supportive, fun environment. If you’re ready to bring energy, passion, and leadership to the fitness industry, we’d love to have you on our team.
About Us:
Crunch Fitness is a gym that believes in making serious exercise fun by combining fitness and entertainment under our "No Judgments" philosophy. With 45+ locations and more on the way, Crunch is one of the fastest-growing fitness brands in the country. Our clubs feature state-of-the-art cardio and strength training equipment, group classes like Zumba and Yoga Body Sculpt, and a welcoming, high-energy environment.
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Frequently Asked Questions
An Assistant General Manager at Crunch Fitness actively drives membership sales by leading outreach initiatives, motivating the sales team, and ensuring high-quality member experiences that encourage retention. Their leadership directly impacts revenue growth through hands-on involvement in sales strategies and community engagement.
Success as a General Assistant requires strong organizational skills, the ability to manage staff schedules, and excellent communication. Familiarity with fitness industry trends and a passion for customer service help in fostering a dynamic atmosphere that supports both team and member satisfaction.
Advancement often leads to General Manager positions or area management roles, focusing on overseeing multiple locations. Developing leadership skills and a proven track record in sales and staff development can accelerate upward mobility within the expanding fitness industry.
While not always mandatory, certifications in fitness management, sales, or leadership are highly valued in New York’s competitive market. Such credentials demonstrate a commitment to professionalism and can distinguish candidates amid high local demand for skilled management.
New York City’s fitness sector is robust with a dense population demanding diverse gym services, making it highly competitive. Employers seek candidates with strong sales acumen and leadership agility, reflecting the city’s fast-paced and service-driven environment.
Challenges include managing high member volume, navigating diverse customer expectations, and coordinating staff schedules amid NYC’s bustling lifestyle. Balancing operational efficiency with exceptional service is critical to maintaining Crunch’s energetic, no-judgment culture.
Crunch Fitness emphasizes a fun, inclusive culture alongside strong sales performance. The Assistant General Manager role integrates operational leadership with community engagement and member experience, blending fitness passion with innovative entertainment-based approaches.
Crunch offers structured development paths, mentorship, and incentives like monthly bonuses and commissions. Their expanding footprint allows ambitious Assistant General Managers to progress into higher leadership roles while benefiting from a vibrant, team-oriented workplace.
Assistant General Managers at Crunch Fitness in New York can expect base salaries complemented by monthly bonuses exceeding $1,000, plus commissions on personal training sales. This compensation package reflects the city's competitive market and the role's sales-driven nature.
While the role demands evening and weekend availability due to a Friday-Tuesday schedule, Crunch fosters a supportive environment that values passion and teamwork. Candidates should be prepared for a dynamic pace but can enjoy benefits like free gym membership and growth prospects.