Position Summary:
We are seeking an Assistant Operations Manager to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Help the General Manager in managing the daily operations and sales results.
- Assemble, employ, mentor, and enhance an effective sales staff to drive results.
- Drive revenue growth by acquiring new members, selling personal training services, and implementing local outreach programs.
- Deliver exceptional service to meet the needs and ensure the happiness of members.
- Administer scheduling, reporting, and regulatory compliance needs.
- Participate actively in local and community marketing initiatives to drive lead generation.
- Cultivate a positive, spirited, and collaborative environment among team members.
Qualifications:
- Well-documented experience in sales performance and customer satisfaction.
- Skilled in overseeing and cultivating a team's development.
- - Skilled in effective communication, organization, and time-management techniques.
- Exhibits a spirited, dynamic, and driven demeanor.
- Flexibility needed to work evenings and weekends, specifically on a Friday-Tuesday rotation.
- Zeal for health and progress in the workplace.
Compensation & Benefits:
- There is a possibility to secure a monthly bonus that exceeds $1,000
- The Commission on personal training package sales is under evaluation for potential updates
- Health benefits
- The 401(k) program, which can be accessed after one year of work, permits employees to set aside pre-tax income into a retirement account
- Benefit from a no-charge Crunch Fitness membership for free
- An energetic and group-focused professional environment that promotes enthusiasm and camaraderie
- Growth potential for professionals in a rapidly proliferating company
Why Join Us:
Crunch provides a work environment that is more than just a job, it's an opportunity to motivate others, achieve your career objectives, and thrive in a supportive and enjoyable setting. If you are ready to bring enthusiasm, dedication, and direction to the fitness field, we would be thrilled to welcome you to our team.
About Us:
In the domain of health and fitness, Crunch Fitness is recognized for its unique approach that merges the seriousness of working out with an element of entertainment, all underpinned by a philosophy of inclusivity. With a current network of 45+ gyms and plans for further expansion, Crunch is positioned as one of the fastest-growing fitness brands nationwide. The facilities are equipped with state-of-the-art machines for cardio and strength training, offer diverse group classes like Zumba and Yoga Body Sculpt, and foster a supportive and dynamic environment.
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Frequently Asked Questions
At Crunch Fitness Duluth, the Assistant Operations Manager must skillfully drive membership and personal training sales while maintaining exceptional member experiences. This involves coaching sales teams, managing daily operations, and ensuring customer happiness, blending leadership with hands-on involvement in a dynamic fitness environment.
Success in this role demands a spirited, dynamic approach to mentoring staff, effective communication, and fostering teamwork. The ability to motivate sales teams and maintain operational excellence in a vibrant, community-focused setting like Crunch Fitness is key to thriving as an Operations Assistant Manager.
Starting as an Assistant Ops Manager provides exposure to operational leadership, sales strategy, and team development. Growth opportunities include advancing to General Manager roles, specializing in membership development, or branching into regional operations, especially within expanding brands like Crunch Fitness.
Crunch Fitness combines serious training with entertainment and inclusivity, creating a lively workplace. The Assistant Operations Manager role here emphasizes community engagement, fun workplace culture, and career growth in a rapidly expanding network, differentiating it from more traditional gym environments.
Crunch Fitness provides structured mentorship, performance bonuses, and a collaborative atmosphere that encourages innovative sales strategies. Access to extensive resources and a supportive team environment enables Assistant Operations Managers to effectively drive membership growth and operational excellence.
Assistant Operations Manager roles in Duluth typically offer salaries ranging from $45,000 to $60,000 annually, with potential bonuses exceeding $1,000 monthly at Crunch Fitness. This compensation package, combined with benefits like free gym membership, aligns competitively with the regional fitness management market.
Duluth's growing fitness market sees moderate competition for assistant operations roles, with demand fueled by expanding gyms like Crunch Fitness. Candidates with proven sales acumen and leadership skills tend to stand out, especially given the community-oriented and energetic culture these gyms promote.
While formal certifications aren't mandatory, familiarity with health club management, sales experience, and strong communication skills are highly valued in Duluth. Knowledge of local market trends and community engagement strategies also enhances effectiveness in operational roles at Crunch Fitness.
Daily hurdles include balancing staff scheduling, meeting sales targets, ensuring regulatory compliance, and maintaining member satisfaction. Coordinating community marketing efforts and fostering a positive team environment also require agility and proactive problem-solving in this fast-paced gym setting.
Flexibility is crucial since the position involves working a Friday through Tuesday rotation, including evenings and weekends. This schedule supports peak gym hours and community events, requiring adaptability to maintain smooth operations and capitalize on membership sales opportunities.