NexlintoShift Lead
Company : Five Guys
Location : Danbury, CT, 06810
Job Type : Full Time / Part Time
Date Posted : 8 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Five Guys emphasizes hands-on leadership combined with team mentorship, setting it apart in Danbury’s fast food scene. Shift Leads here balance operational duties with fostering a positive, team-oriented environment, which supports personal growth and a clear path into management, unlike many other chains.
Managing high guest volume while maintaining food quality and cleanliness is a key challenge during Danbury’s busy periods. Shift Leads must quickly coordinate crew assignments and resolve guest concerns efficiently to keep service smooth and uphold Five Guys’ standards.
Absolutely. This role is designed as a stepping stone for career advancement. Five Guys offers clear promotion pathways, mentorship, and performance feedback, making it ideal for Shift Leads eager to move into broader management positions within the restaurant industry.
While formal certifications aren't mandatory, familiarity with food safety standards and leadership experience in fast-paced food environments are highly valued in Danbury. Strong communication and team motivation skills often distinguish successful candidates locally.
Danbury has manageable traffic flows, so many Shift Leads find commuting within 15-30 minutes feasible. Proximity to major routes helps, but it’s wise to consider rush-hour timing, especially for early or late shifts, to ensure punctuality and work-life balance.
Danbury’s food service sector shows steady demand for leadership roles like Shift Lead, partly due to growing local dining options. Candidates with proven leadership and customer service skills often have an edge, but turnover means opportunities frequently arise.
Starting pay is competitive at $19.00 per hour, with additional tips and bonuses such as secret shopper rewards. This combination makes the overall compensation attractive compared to similar supervisory roles in Danbury’s restaurant scene.
Five Guys provides real-time feedback and mentorship, enabling Shift Leads to develop coaching skills while managing daily operations. This dual focus helps maintain high standards in food quality and customer service, creating an engaging workplace atmosphere.
The role combines hands-on leadership with a focus on team culture, operational excellence, and personal growth. Unlike generic supervisor jobs, Five Guys actively encourages Shift Leads to participate in store readiness and performance tracking, fostering ownership.
Yes, the position is ideal for individuals looking to transition into leadership with support through training and mentorship. The environment promotes learning, making it suitable for those eager to gain experience managing fast-paced restaurant operations.