Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Five Guys offers Shift Leads in Carson a dynamic environment emphasizing team culture and real-time feedback, which sets it apart from many chains. The role balances hands-on operational duties with leadership development, providing a clearer path for career growth within a supportive setting compared to other fast-food shift lead jobs.
Shift Leads at Five Guys in Carson manage crew assignments, uphold food safety and quality standards, and maintain store readiness. Beyond operational tasks, they actively coach team members and foster a cooperative atmosphere, ensuring both guest satisfaction and efficient daily workflows.
Strong communication and motivational abilities are crucial for a Shift Lead at Five Guys Carson. Emphasizing adaptability, accountability, and a positive attitude helps in managing diverse teams effectively, which is essential to maintain high standards in a busy restaurant environment.
Shift Leads at Five Guys in Carson typically start at $19.00 per hour. When combined with secret shopper bonuses and tips, total compensation can be notably higher, making this role competitive within the local food service market.
Carson's foodservice sector is quite active, with demand for shift leads remaining steady. Five Guys, known for its supportive culture, attracts many applicants, so candidates who demonstrate leadership potential and customer service excellence have better chances in this competitive local hiring environment.
Carson's traffic congestion during peak hours can affect accessibility to Five Guys locations. Prospective shift leads should plan for variable commute times, especially if traveling from nearby cities, to ensure punctuality for opening or closing shifts.
Five Guys encourages shift leads to grow through mentorship, real-time feedback, and performance reviews. This structured support in Carson locations helps employees develop managerial skills and positions them for promotion opportunities within the restaurant's expanding leadership ranks.
Yes, Five Guys offers shift leads in Carson complimentary meals during shifts, secret shopper bonuses, and a team-focused culture. These benefits, combined with comprehensive health coverage eligibility, provide advantages over many local retail lead positions.
A common misunderstanding is that shift leads only handle administrative tasks. In reality, they are deeply involved with floor operations, coaching, and guest interactions, playing a hands-on role in maintaining quality and team morale throughout their shifts.
Five Guys prioritizes fast-paced food service leadership, focusing heavily on operational quality, team motivation, and guest experience. Unlike general retail leads, shift leads here balance customer service with food safety and cleanliness standards, tailored to the restaurant industry.