NexlintoShift Lead
Company : Five Guys
Location : Libertyville, IL, 60092
Job Type : Full Time / Part Time
Date Posted : 3 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Libertyville's hospitality sector shows steady demand for shift leads, especially in fast-casual dining. Competition is moderate, with candidates needing strong leadership and communication skills to stand out in local restaurants like Five Guys or similar establishments.
Shift leads in Libertyville typically earn around $19 per hour plus bonuses, which aligns closely with neighboring suburbs. Compared to larger cities, Libertyville offers slightly lower wages but compensates with a supportive work environment and lower living costs.
Mastering team management under pressure and effective communication are vital. Additionally, being proactive in maintaining food quality and safety sets successful shift leads apart, especially in fast-paced restaurant settings.
Key responsibilities include coordinating crew assignments, overseeing food preparation standards, resolving customer issues swiftly, and ensuring the restaurant remains organized and clean throughout the shift.
Five Guys actively promotes internal growth, making shift lead roles an excellent springboard toward management positions, supported by mentorship and regular performance feedback.
Five Guys emphasizes a team-oriented culture where shift leads play a pivotal role in fostering positivity and operational excellence, with perks like free meals and secret shopper bonuses enriching the work experience.
Shift leads often juggle high customer volumes during peak hours while mentoring diverse team members, requiring adaptability and strong leadership to maintain quality and service standards.
Beyond competitive pay, Five Guys provides health benefits, a 401(k) plan, bonuses, and a lively work environment, all of which contribute to employee satisfaction and retention.
Starting wages hover around $19 per hour with additional income from tips and weekly secret shopper bonuses, making the role financially appealing in Libertyville's restaurant sector.
While formal certifications aren't always mandatory, food safety knowledge and prior supervisory experience in fast-paced eateries significantly enhance hiring prospects in the Libertyville area.