NexlintoShift Lead
Company : Five Guys
Location : Babylon, NY, 11702
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Handling diverse team dynamics, maintaining high food safety standards, and managing fast-paced operations are key challenges. Strong communication and adaptability help shift leads coordinate smoothly between crew members and ensure excellent guest experiences during peak hours.
Absolutely, working as a shift lead offers hands-on experience in operational oversight and team supervision. It builds foundational management skills, making it a critical pathway for those aiming to advance within Five Guys or the wider food service industry.
Shift leads oversee crew assignments, monitor food quality, manage cleanliness, and resolve guest issues. They also mentor staff, track performance metrics, and ensure smooth opening or closing procedures, balancing operational efficiency with customer satisfaction.
Babylon's vibrant food service market means moderate competition for shift lead roles, boosted by local demand for experienced leaders. Hiring often favors candidates with proven leadership in fast-paced environments, and proximity to transit can be a plus for daily commutes.
Babylon’s living expenses are moderate compared to NYC, so shift lead salaries around $19/hour plus bonuses align well with local economic conditions. This compensation package helps attract candidates capable of balancing operational demands with a reasonable lifestyle.
Five Guys provides free meals each shift, weekly secret shopper bonuses shared among shift teams, and a supportive culture emphasizing growth. These benefits, combined with real-time feedback and mentorship, create a motivating environment for shift leads.
Unlike retail or technical leads, this role demands hands-on involvement with food preparation standards and guest interactions in a restaurant setting. It blends operational leadership with frontline service, requiring agility in fast-paced customer-facing environments.
Starting pay typically begins at $19.00 per hour, supplemented by tips and bonuses. Market trends in Babylon suggest this range is competitive for shift leads, factoring in the region’s cost of living and fast-food sector norms.
Five Guys in Babylon is conveniently located near public transit and main roads, which suits local job seekers. Commuting options are diverse, allowing candidates within and around Suffolk County to access the position without extensive travel times.
Yes, the company encourages upward mobility by providing leadership training and promoting from within. Shift leads who demonstrate initiative and strong operational skills often move on to assistant manager or store manager roles over time.