Position Summary:
We are seeking an Assistant Operations Manager to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Help the General Manager in managing the daily operations and sales results.
- Assemble, employ, mentor, and enhance an effective sales staff to drive results.
- Drive revenue growth by acquiring new members, selling personal training services, and implementing local outreach programs.
- Deliver exceptional service to meet the needs and ensure the happiness of members.
- Administer scheduling, reporting, and regulatory compliance needs.
- Participate actively in local and community marketing initiatives to drive lead generation.
- Cultivate a positive, spirited, and collaborative environment among team members.
Qualifications:
- Well-documented experience in sales performance and customer satisfaction.
- Skilled in overseeing and cultivating a team's development.
- - Skilled in effective communication, organization, and time-management techniques.
- Exhibits a spirited, dynamic, and driven demeanor.
- Flexibility needed to work evenings and weekends, specifically on a Friday-Tuesday rotation.
- Zeal for health and progress in the workplace.
Compensation & Benefits:
- There is a possibility to secure a monthly bonus that exceeds $1,000
- The Commission on personal training package sales is under evaluation for potential updates
- Health benefits
- The 401(k) program, which can be accessed after one year of work, permits employees to set aside pre-tax income into a retirement account
- Benefit from a no-charge Crunch Fitness membership for free
- An energetic and group-focused professional environment that promotes enthusiasm and camaraderie
- Growth potential for professionals in a rapidly proliferating company
Why Join Us:
Crunch provides a work environment that is more than just a job, it's an opportunity to motivate others, achieve your career objectives, and thrive in a supportive and enjoyable setting. If you are ready to bring enthusiasm, dedication, and direction to the fitness field, we would be thrilled to welcome you to our team.
About Us:
In the domain of health and fitness, Crunch Fitness is recognized for its unique approach that merges the seriousness of working out with an element of entertainment, all underpinned by a philosophy of inclusivity. With a current network of 45+ gyms and plans for further expansion, Crunch is positioned as one of the fastest-growing fitness brands nationwide. The facilities are equipped with state-of-the-art machines for cardio and strength training, offer diverse group classes like Zumba and Yoga Body Sculpt, and foster a supportive and dynamic environment.
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Frequently Asked Questions
Maricopa's fitness industry is growing, leading to increasing demand for assistant operations managers. Candidates often face moderate competition, especially from professionals with strong sales and team leadership skills. Local gyms value community involvement, making candidates with outreach experience particularly attractive.
While formal certifications aren't always mandatory, qualifications in fitness management, customer service, or sales can boost your profile. In Maricopa, clubs like Crunch Fitness appreciate candidates with well-rounded skills including compliance knowledge and scheduling proficiency, reflecting local regulatory expectations.
Managing fluctuating membership sales, coordinating staff schedules, and maintaining high member satisfaction levels are key challenges. The role demands juggling operational duties with hands-on leadership, ensuring smooth club functions while fostering a positive team atmosphere.
Strong communication, motivation skills, and the ability to develop team members stand out. A successful operations associate manager thrives by inspiring staff, driving sales initiatives, and maintaining a collaborative environment that supports both member happiness and operational efficiency.
Crunch Fitness blends fitness with fun, so the assistant operations manager role emphasizes not just operational excellence but also creating an energetic, inclusive atmosphere. Unlike more traditional gyms, this position requires a spirited approach to both sales and team engagement.
Employees can advance into general management or regional operations positions as the company expands. Crunch prioritizes internal growth, rewarding those who demonstrate leadership, sales success, and community involvement with career progression opportunities.
Base salaries typically align with regional standards around $45,000-$55,000 annually, with monthly bonuses exceeding $1,000 possible. Commission on personal training sales may enhance earnings, making total compensation competitive within Maricopa's fitness management market.
Crunch provides free gym memberships, fostering personal wellness. The role includes a Friday-Tuesday work rotation offering midweek breaks. Additionally, health benefits and a collaborative culture promote a supportive environment balancing work demands and personal health.
Energetic, driven, and dynamic personalities excel here. Passion for health, a proactive attitude in sales, and the ability to nurture team spirit are vital. Flexibility for evening and weekend shifts further demonstrates commitment valued by Crunch.
Crunch expects assistant operations managers to actively engage in local marketing and outreach efforts, generating leads and strengthening the gym's presence. This community focus differentiates the role by blending operational tasks with external relationship-building.