NexlintoShift Lead
Company : Five Guys
Location : Livingston, NJ, 07039
Job Type : Full Time / Part Time
Date Posted : 6 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Five Guys emphasizes a hands-on leadership style where shift leads actively coach and motivate team members while maintaining high food quality and customer service. Unlike some chains, Five Guys offers a supportive culture with weekly secret shopper bonuses and clear paths for career advancement in Livingston’s competitive market.
Effective communication, adaptability in fast-paced settings, and a proactive attitude toward problem-solving are vital. A Shift Lead here must foster team cooperation, uphold strict food safety, and handle guest feedback swiftly to thrive in this dynamic restaurant environment.
Managing shift schedules, maintaining cleanliness standards, and ensuring consistent food quality are core challenges. Additionally, balancing team motivation with operational efficiency during peak hours in Livingston requires strong multitasking and leadership skills.
Starting wages are competitive at $19.00 per hour, supplemented by tips and bonuses like the secret shopper rewards. Benefits include medical coverage and 401(k) eligibility, reflecting local wage standards and cost of living in Livingston.
Livingston shows steady demand for leadership roles at Five Guys, with a strong emphasis on candidates who demonstrate prior food service experience and leadership potential. The local job market favors applicants ready to commit long-term and contribute to team growth.
The Livingston work culture values teamwork, reliability, and customer focus, all mirrored in Five Guys’ approach. Shift Leads are expected to embody these traits, creating a positive environment and seamless operations aligned with community standards.
Beyond operational oversight, skills like conflict resolution, mentoring, data tracking of shift performance, and initiative-taking are crucial. Demonstrating these enhances prospects for moving into management roles within the company.
The role builds foundational leadership, team management, and customer service expertise highly valued across hospitality sectors. Experience here signals readiness for higher responsibility, making candidates attractive for broader operations or management positions.
In addition to competitive pay, Five Guys offers free meals during shifts, weekly bonus incentives, and a team-oriented atmosphere. The company’s investment in mentorship and real-time feedback fosters both professional growth and a fun workplace.
Five Guys equips Shift Leads with clear protocols and ongoing mentorship to handle operational pressures efficiently. Emphasis on teamwork and positive reinforcement helps maintain high service standards even during peak periods.