NexlintoShift Lead
Company : Five Guys
Location : Andover, KS, 67002
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Andover's restaurant scene is growing steadily, creating a moderate demand for shift leaders at Five Guys. Local candidates with prior food service leadership experience often find multiple openings, but Five Guys stands out for its supportive culture and advancement opportunities, making it a sought-after employer in the area.
While formal certifications aren't mandatory for shift leads at Five Guys in Andover, candidates with food safety or management certifications tend to be favored. Demonstrating solid leadership skills and familiarity with fast-paced food service environments is often more critical to succeed locally.
Shift leads at Five Guys take charge of managing crew assignments, ensuring top-notch food quality, and maintaining store cleanliness. Unlike regular crew, they coach teammates, resolve guest issues swiftly, and oversee operational flow, setting the pace for a seamless customer experience.
Starting as a shift lead opens pathways to restaurant management roles. This position builds essential leadership, operational, and team-building skills, positioning individuals for assistant manager or store manager promotions, especially at companies like Five Guys that emphasize internal growth.
Leading a shift demands strong communication, decision-making under pressure, and motivational skills. Shift leads must coordinate multiple tasks simultaneously, mentor teammates, and uphold high standards, differentiating their role from crew members focused mainly on individual tasks.
Beyond competitive hourly pay starting at $19, Five Guys offers shift leads weekly secret shopper bonuses shared among the team, free meals during shifts, and a comprehensive benefits package including medical and 401(k), providing a more rewarding total compensation than many regional competitors.
Five Guys prioritizes real-time feedback and structured performance reviews for shift leads, pairing them with experienced mentors. This hands-on support helps develop leadership capabilities and operational expertise, ensuring shift leads are well-prepared for future management roles within the company.
Yes, the $19 starting wage for Five Guys shift leads in Andover surpasses the average for comparable restaurant leadership positions nearby. Factoring in tips, bonuses, and benefits, this compensation package is highly attractive for candidates seeking stable and rewarding shift lead jobs.
At Five Guys, shift leads enjoy a team-oriented culture emphasizing positivity and fun, alongside growth prospects. Unlike many fast-food chains, Five Guys offers comprehensive benefits and frequent bonuses, creating a more supportive and lucrative environment for shift leaders in Andover.
Shift leads at Five Guys are trained to maintain composure during busy periods by managing crew efficiently, ensuring quality control, and swiftly addressing guest concerns. Their proactive leadership helps keep service smooth and standards high, even when the restaurant is at full capacity.