Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
Miami Gardens shows growing demand for assistant management roles in automotive services, including oil change shops. Candidates often face moderate competition, with employers favoring those combining leadership skills and hands-on technical know-how to efficiently manage fast-paced environments.
While not always mandatory, certifications like ASE (Automotive Service Excellence) and OSHA safety training are highly regarded in Miami Gardens. Possessing these credentials demonstrates safety awareness and technical competence, boosting employability in oil change service leadership roles.
An Oil Change Assistant Manager oversees workflow, mentors staff, ensures safety protocols, and occasionally performs maintenance tasks. Unlike entry-level oil changers, the assistant manager balances operational leadership with technical duties, maintaining service quality and driving customer satisfaction.
This role offers a fast-track to senior shop management by combining hands-on experience with leadership responsibilities. Developing skills in team coaching, inventory management, and customer relations can open doors to higher-level operations or regional management positions.
During busy periods, the assistant manager coordinates service bays, processes payments, oversees vehicle servicing accuracy, and supports team members to maintain efficiency. They also handle opening/closing duties and ensure the workspace remains safe and orderly.
Driven Brands provides structured paid training, competitive hourly wages plus bonuses, and employee perks like free oil changes. They emphasize a performance-driven culture with clear advancement pathways, supporting personal growth within their automotive service network.
Driven Brands focuses specifically on automotive services with dedicated training and career development, whereas gas station assistant managers often juggle retail and fuel operations. Driven Brands' specialized environment fosters technical skill-building and leadership in vehicle maintenance.
Typically, hourly wages for this role in Miami Gardens range from $15 to $20, often supplemented by performance bonuses. Compensation reflects the blend of leadership, customer service, and technical tasks inherent in managing fast-paced oil change operations.
Yes, the job requires lifting up to 50 pounds and prolonged standing or bending. Candidates should be physically prepared to handle service pit movements and maintain productivity during extended shifts in variable temperature conditions.