NexlintoAssociate Field Service Technician
Company : Stryker
Location : North Arlington, NJ, 07031
Job Type : Full Time / Part Time
Date Posted : 17 February 2026
Job Overview
The Associate Field Service Technician is responsible for supporting the installation, maintenance, inspection, and repair of equipment at customer sites. Working under the guidance of senior technicians, this role ensures equipment operates efficiently while delivering excellent customer service. This position is ideal for technically inclined individuals who are detail-oriented, dependable, and eager to develop hands-on field service experience.
Key Responsibilities:
- Assist with installation, troubleshooting, maintenance, and repair of equipment at client locations
- Perform routine inspections and preventive maintenance tasks
- Diagnose technical issues and escalate complex problems to senior technicians
- Document service activities, parts used, and maintenance records accurately
- Ensure tools, equipment, and service vehicles are properly maintained
- Follow safety procedures, company policies, and industry standards
- Provide professional customer support and technical guidance on equipment usage
- Support inventory tracking for parts and service materials
- Travel to customer sites as required
- Perform additional duties assigned by management
Success Factors:
- Strong mechanical and technical aptitude
- Problem-solving mindset with attention to detail
- Ability to follow instructions and technical manuals
- Strong time management and organizational skills
- Positive attitude and willingness to learn
Required Skills:
- Basic knowledge of electrical, mechanical, or electronic systems
- Ability to read technical diagrams and service documentation
- Good communication and customer service skills
- Proficiency with basic computer systems and service software
- Flexibility to work varied schedules and travel when needed
Qualifications:
- Associate degree, technical certification, or equivalent experience preferred
- 0–2 years of technical, maintenance, or field service experience
- Valid driver’s license with acceptable driving record
Physical Requirements:
- Ability to lift up to 50 lbs and handle tools or equipment regularly
- Frequent standing, walking, bending, climbing, and reaching
- Ability to work in indoor and outdoor environments and varying conditions
Work Environment:
Field-based role involving travel to customer sites such as commercial facilities, industrial locations, or healthcare environments. Exposure to mechanical equipment, noise, and changing environmental conditions may occur.
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Frequently Asked Questions
Technicians usually split their day between traveling to client sites, performing inspections, troubleshooting equipment issues, and updating maintenance logs. Adaptability is key, as the role demands hands-on repairs across diverse environments like healthcare or industrial facilities.
Certifications such as CompTIA A+, OSHA safety training, or manufacturer-specific equipment credentials are highly valued locally. These demonstrate technical proficiency and a commitment to safety, aligning well with field service demands in the NJ area.
Foundational abilities in reading technical diagrams, electrical troubleshooting, and mechanical assembly are critical. Building these skills enhances problem-solving efficiency and prepares newcomers for escalating technical challenges in field service roles.
Absolutely. Starting as an Associate Field Service Technician at Stryker offers pathways to senior technician roles or specialized technical support, supported by on-the-job training and exposure to cutting-edge medical equipment.
Customer service is integral; technicians educate users on equipment functions while ensuring service visits are smooth and solutions clear. This blend of technical and interpersonal skills reflects Stryker's client-focused culture.
Entry-level technicians typically earn between $45,000 and $55,000 annually in North Arlington, factoring in local demand and the specialized nature of medical and technical equipment servicing.
Yes, North Arlington’s proximity to urban centers means higher competition and frequent travel to diverse client sites. Technicians must be comfortable navigating varied facility types and fluctuating environmental conditions.
Trainee roles emphasize foundational training, shadowing experienced staff, and gradual responsibility increase. Associate positions expect more independent troubleshooting and direct client engagement, reflecting growing technical confidence.
While both roles involve equipment maintenance, Field Service Technicians focus more on hands-on repairs and customer support, whereas Field Engineering Technicians might engage in system design and complex diagnostics.
Stryker schedules visits efficiently to minimize travel time, but flexibility remains crucial as technicians often cover multiple client sites daily. Reliable transportation and time management skills are essential to meet these demands.