NexlintoShift Lead
Company : Five Guys
Location : Naugatuck, CT, 06770
Job Type : Full Time / Part Time
Date Posted : 8 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
At Five Guys in Naugatuck, the Shift Lead role combines hands-on leadership with a team-focused environment, emphasizing real-time coaching and guest satisfaction. The position also offers competitive hourly pay plus tips and bonuses, making it distinct from other local food service leadership roles.
Five Guys offers Shift Leads in Connecticut personalized mentorship and clear promotion pathways, encouraging career advancement within the company. This supportive culture helps develop managerial skills in a fast-paced restaurant setting, fostering long-term career development.
Effective communication, team motivation, and strong organizational skills are key for a Shift Lead. Additionally, experience in fast-paced food service, problem-solving under pressure, and a commitment to high food safety standards are critical to excel in this role.
A typical day involves coordinating crew tasks, ensuring food quality, overseeing cleanliness, resolving guest issues promptly, and supporting opening or closing activities. Shift Leads also track performance metrics and provide on-the-spot coaching to maintain service excellence.
Naugatuck’s compact size makes commuting manageable, often within a 20-30 minute drive, which helps Shift Leads maintain a healthy work-life balance. Flexible scheduling and shift rotations at Five Guys further support balancing personal commitments with work.
Naugatuck’s growing dining scene creates steady demand for competent Shift Leads, especially in popular franchises. Employers value local candidates who understand community preferences and can maintain operational efficiency during peak hours.
Shift Leads at Five Guys start at $19.00/hour, supplemented by tips and bonuses. This compensation is competitive within Naugatuck’s food service market, reflecting the role’s responsibilities and the company’s commitment to rewarding leadership.
Five Guys stands out by offering a team-centric culture with weekly secret shopper bonuses, free meals during shifts, and comprehensive benefits. Their focus on mentorship and promoting from within creates an engaging environment for Shift Leads to thrive.
The role blends managing crew assignments and real-time coaching with direct involvement in food preparation and maintaining cleanliness. This balance ensures Shift Leads lead by example while fostering a productive, positive workplace.
While no specific certifications are mandated, knowledge of Connecticut’s food safety regulations and health codes greatly benefits Shift Leads. Staying compliant ensures the restaurant meets local standards, enhancing guest trust and operational success.