NexlintoShift Lead
Company : Five Guys
Location : Bentleyville, PA, 15314
Job Type : Full Time / Part Time
Date Posted : 4 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Bentleyville’s restaurant scene is growing steadily, but shift lead openings at places like Five Guys remain moderately competitive. Local candidates with prior food service leadership experience and strong team management skills tend to have an edge in hiring for these roles.
While formal certifications aren’t always mandatory in Bentleyville, having food safety or hospitality management credentials can boost your profile. Employers often favor candidates with proven knowledge of health standards and leadership training relevant to fast-paced restaurant environments.
Effective shift leads excel in communication, motivating diverse teams, and managing high-pressure situations. They balance operational oversight with coaching, ensuring smooth shifts while fostering a positive work culture that values efficiency and customer satisfaction.
Starting as a shift lead often sets the foundation for advancing to assistant manager or store manager roles. It offers hands-on experience in team supervision, operational decision-making, and customer service excellence, paving the way for broader managerial responsibilities.
Shift leads coordinate crew assignments, monitor food quality, address guest feedback, and maintain cleanliness standards. They also oversee smooth opening or closing procedures and ensure the team meets performance benchmarks throughout their shift.
Five Guys provides mentorship, real-time feedback, and performance reviews to help shift leads develop. The company fosters a collaborative environment where leaders can build skills in team motivation, operational excellence, and career progression.
Beyond competitive hourly wages and tip opportunities, Five Guys offers weekly secret shopper bonuses, complimentary meals during shifts, and a comprehensive benefits package including health coverage and 401(k) options, supporting employee wellbeing and retention.
Shift leads at Five Guys in Bentleyville start at around $19.00 per hour, with additional earnings possible through tips and performance bonuses. This competitive pay aligns with regional standards for restaurant supervisory roles.
Absolutely. Five Guys expects shift leads to be actively involved in all operational aspects, from managing crew assignments to ensuring food safety and cleanliness, setting the pace for the team, and directly influencing guest satisfaction.
Yes, this role is designed as a stepping stone towards management. It provides practical experience in leadership, team development, and operational control, all essential skills for advancing within the restaurant industry.