Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
In Kearny, NJ, shift leads like those at Five Guys typically start at around $19 hourly, which aligns with or slightly surpasses the national average. Local cost of living and competition for restaurant leadership roles influence this competitive pay scale.
Kearny’s bustling food service industry maintains steady demand for shift leads, especially at popular chains like Five Guys. The area’s dense population and active dining culture mean openings often fill quickly, making timely applications crucial.
Effective shift leads excel in team motivation, multitasking under pressure, and meticulous adherence to food safety standards. Communication finesse and a proactive mindset to resolve guest issues also set top candidates apart in busy restaurant settings.
Serving as a shift lead offers hands-on leadership experience by managing daily operations and mentoring crew members, which cultivates skills essential for higher management roles. This role fosters decision-making confidence and operational oversight.
During late shifts, a Five Guys shift lead ensures smooth handoffs, maintains food quality, handles customer concerns swiftly, and supervises closing procedures. They also monitor team productivity, keeping morale high even during off-peak hours.
Five Guys sweetens shift lead roles with weekly secret shopper bonuses, free meals on every shift, and a robust benefits package including 401(k). Their culture emphasizes teamwork and ongoing mentorship, enhancing job satisfaction.
Shift leads at Five Guys in Kearny benefit from competitive wages and strong community ties, contrasting with some neighboring areas where pay may be lower or work culture less supportive. The location’s dynamic consumer base offers a unique leadership challenge.
Applicants can anticipate base pay starting around $19 per hour at Five Guys Kearny, complemented by tips and shift bonuses. This competitive compensation reflects local market standards and the responsibility level demanded from shift leads.
Managing diverse teams, resolving customer issues promptly, and balancing operational tasks develop transferable leadership skills. These experiences at Five Guys prepare shift leads for broader managerial roles in various fast-paced sectors.
While formal certifications aren’t mandatory, food safety training and prior supervisory experience often give candidates a competitive edge in Kearny’s restaurant market. Employers appreciate familiarity with health codes and team leadership.