NexlintoShift Lead
Company : Five Guys
Location : Union City, GA, 30291
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Shift Leads in Union City benefit from a tighter-knit team environment and often face less competition than in bigger metro areas. This can mean more hands-on leadership opportunities and quicker recognition, though pay scales might be slightly lower compared to larger cities like Atlanta.
While no formal certification is mandatory, experience with food safety standards and leadership workshops is highly valued in Georgia. Five Guys also encourages ongoing mentorship and real-time feedback to boost management skills tailored to local operational needs.
Strong multitasking capability, quick decision-making, and the knack for motivating diverse crews during peak hours are crucial. A Shift Lead must balance operational efficiency with maintaining high food quality and customer satisfaction in a dynamic setting.
A Shift Lead role is an ideal springboard; it offers hands-on experience with team supervision, conflict resolution, and operational oversight. Demonstrating accountability and enthusiasm often opens doors to assistant manager and managerial positions within growing chains like Five Guys.
Shift Leads oversee complete shift operations including staff assignments, cleanliness, and guest satisfaction, whereas line leads focus more narrowly on specific production areas. Retail leads usually manage sales floor activities, making Shift Leads more comprehensive in operational scope.
Five Guys emphasizes a team-oriented culture with continuous mentorship, weekly bonuses, and immediate performance feedback. This approach fosters growth and engagement, setting it apart from competitors that may offer less frequent coaching or limited advancement pathways.
Starting pay is typically around $19.00 per hour, with additional income from tips and weekly secret shopper bonuses. This combination often elevates total compensation above base wage, rewarding Shift Leads for maintaining high service and operational standards.
Union City Shift Leads may encounter higher customer volume during local events or nearby factory shifts, requiring agile team coordination. Additionally, managing staff availability around commuter schedules can pose unique operational demands.
Yes, Free meals during shifts and a supportive team culture help create a positive atmosphere. These perks, alongside flexible scheduling, contribute to a healthier work-life balance uncommon in many fast food leadership roles.
Five Guys values leaders who combine high energy with a genuine passion for excellent food and customer service. Dependability and initiative are crucial, as Shift Leads own store readiness and team morale, making their impact highly visible and rewarding.