NexlintoShift Lead
Company : Five Guys
Location : Brightwaters, NY, 11718
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
Recent Jobs
Top searches
Employment opportunities at Five Guys
Jobseekers are also searching for
Searches you may like
Trending searches in Brightwaters, NY
Popular Searches for Shift Lead
Frequently Asked Questions
Shift Leads at Five Guys uniquely balance hands-on team coaching and operational oversight during shifts, focusing heavily on food quality, cleanliness, and guest satisfaction. Unlike broader management roles, they directly influence daily pace and team morale, making it a vital stepping stone in restaurant leadership.
Local employers prioritize Shift Leads with strong communication, quick problem-solving abilities, and a proactive attitude. Candidates who demonstrate dependability and adaptability thrive, especially in Brightwaters' fast-paced restaurant environments where teamwork and customer interaction are critical.
Many Shift Leads leverage this role to advance into assistant manager or general manager positions. The experience gained managing shifts, mentoring staff, and handling operations equips them with leadership skills attractive for higher responsibility roles in hospitality or retail.
Shift Leads often navigate high-pressure situations balancing workload distribution and maintaining team motivation. Managing diverse personalities while ensuring consistent food quality and service speed during peak hours requires sharp interpersonal skills and real-time decision-making.
Five Guys offers Shift Leads a competitive starting wage around $19 per hour plus tips and bonuses, which often surpasses local averages. Additional perks like free meals, performance bonuses, and comprehensive benefits create a well-rounded financial and workplace value.
Five Guys invests in Shift Leads by providing mentorship, real-time feedback, and structured performance reviews. This approach fosters skill growth and prepares them for long-term management roles, aligning with the company's commitment to promoting from within its Brightwaters outlets.
Yes, Brightwaters' community-driven atmosphere means Shift Leads often emphasize team cohesion and personalized guest service. Understanding local customer preferences and maintaining a friendly, approachable environment are key to success in this region's food service landscape.
The food service industry in Brightwaters has seen steady growth, with Five Guys frequently seeking Shift Leads to support expanding operations. Candidates can expect a competitive but accessible hiring environment due to ongoing local demand for skilled shift supervisors.
A Shift Lead handles crew management, oversees food preparation standards, ensures cleanliness, and addresses guest concerns promptly. They also monitor shift performance metrics and support opening and closing duties, maintaining smooth restaurant operations throughout their shift.
Shift Leads directly influence Five Guys’ operational success by maintaining high food quality, delivering excellent customer service, and fostering a positive team culture. Their leadership during shifts is crucial in upholding brand standards and driving location performance.