NexlintoShift Lead
Company : Five Guys
Location : Scottsdale, AZ, 85251
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
In Scottsdale’s fast-paced restaurant scene, shift leaders typically balance managing daily operations with mentoring team members. This dual focus ensures smooth service and fosters a motivated crew, critical for establishments like Five Guys where both food quality and customer interaction matter.
Shift lead roles in Scottsdale benefit from steady demand due to the city's vibrant hospitality sector and tourism. Compared to cities like Phoenix, Scottsdale offers more opportunities in upscale casual dining, but competition remains moderate as many candidates seek leadership experiences in fast service environments.
Successful shift leaders need strong communication, adaptability, and an ability to inspire a diverse team. More than scheduling or task delegation, they must cultivate a positive work culture, quickly resolve guest issues, and maintain high operational standards under pressure.
Starting as a shift lead often opens doors to assistant manager and general manager roles. It’s a vital stepping stone that builds experience in team supervision, operational oversight, and customer relations, positioning candidates for higher management or corporate leadership tracks.
A shift lead integrates frontline supervision with broad operational responsibilities during a working shift, unlike a line lead who focuses on specific station performance. Operations leads may oversee larger scopes beyond shifts, making the shift lead role uniquely hands-on and directly influential on service flow.
Five Guys encourages shift leads to foster a collaborative, upbeat team environment while driving performance. Leaders are supported through mentorship and clear promotion paths, making it an ideal place for those eager to develop managerial skills within a people-focused culture.
Five Guys provides shift leads in Scottsdale a competitive hourly wage starting at $19 plus tips and a weekly secret shopper bonus. Additionally, perks like free meals each shift and a comprehensive benefits package add value beyond standard pay in local fast-food leadership jobs.
Shift leads in Scottsdale usually earn around $19 per hour as a base rate, with additional income from tips and performance bonuses. This wage aligns with the region’s cost of living and reflects the leadership responsibilities expected in busy restaurant settings.
Many Scottsdale restaurants, including Five Guys, offer shift lead roles across various shifts—early mornings, afternoons, or nights—to fit operational needs. Flexibility in shift timing allows candidates to find roles that align with their availability while maintaining consistent leadership coverage.
Shift leads often juggle ensuring food safety compliance, managing team pace, and resolving guest concerns swiftly. In a busy Scottsdale setting, this requires quick problem-solving and constant vigilance to uphold standards without slowing down service or impacting customer experience.