NexlintoField Service Technician
Company : Stryker
Location : Plano, TX, 75094
Job Type : Full Time / Part Time
Date Posted : 10 February 2026
Position Overview:
The Field Service Technician provides support for Power Devices, ensuring equipment is installed, maintained, and operating safely. This role involves traveling to customer sites, troubleshooting issues, maintaining accurate documentation, and building positive relationships with healthcare professionals. The position is fast-paced and offers career growth opportunities in engineering, project management, sales, and leadership.
Key Responsibilities
- Travel between hospitals and customer sites to fulfill service requests.
- Troubleshoot and resolve technical and product-related issues.
- Build and maintain positive relationships with customers, sales representatives, and internal teams.
- Document service results and maintain accurate quality records.
- Adhere to safety protocols and proper handling of bio-hazardous materials.
- Provide high-quality customer support during installations, maintenance, and repairs.
Who We Are Looking For
- Self-directed initiators: Take ownership of work and drive results independently.
- Collaborative partners: Build cross-functional relationships to improve processes and outcomes.
- Analytical problem solvers: Identify root causes, recommend solutions, and prevent future issues.
- Goal-oriented developers: Focus on delivering safe, robust solutions for customers.
- Meticulous documenters: Maintain accurate and detailed service records and reports.
Knowledge & Skill Requirements
- Willingness to work overtime, overnight, and weekends as needed.
- Strong interpersonal, communication, and customer service skills.
- Ability to work independently in fast-paced or stressful environments.
- Highly organized with strong time management and prioritization skills.
- Physical ability to lift up to 75 lbs occasionally and remain on feet for extended periods.
- Proficiency in Microsoft Office and ability to learn company software.
- Ability to interpret service bulletins, technical manuals, and schematics.
- Must maintain professional appearance and behavior consistent with company and customer standards.
Qualifications & Experience
- Minimum of 3 years technical service experience preferred.
- Experience with biomedical equipment maintenance, repair, and installation preferred.
- High School Diploma or GED required; formal technical or university training preferred.
- Valid driver's license with a clean driving record.
- Adherence to HIPAA and other patient confidentiality policies.
What You Will Get
- Company vehicle for business use
- Medical, Dental, Vision, and Prescription Drug Insurance
- Tuition reimbursement
- 401(k) plan with company match and discretionary contribution
- Paid Vacation and Sick Time
- Life, AD&D, Short-term and Long-term Disability insurance
- Employee Assistance Program and wellbeing initiatives
- Discounted employee stock purchase plan
About the Company
Stryker Corporation is a global leader in medical technology, committed to improving healthcare by providing innovative medical devices, solutions, and services. With a focus on quality, integrity, and collaboration, Stryker empowers healthcare professionals to deliver better outcomes for patients worldwide.
Equal Opportunity Employer
Stryker Corporation is an equal opportunity employer and does not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status. Employees in field roles may be required to comply with COVID-19 vaccination requirements as an essential job function.
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Frequently Asked Questions
In Plano, TX, certifications like Biomedical Equipment Technician (BMET) or CompTIA A+ are highly regarded for Field Service Technicians. These credentials demonstrate technical competence and compliance with healthcare technology standards, which can enhance job prospects and align with regional employer expectations such as those at Stryker.
The Dallas-Fort Worth metroplex, including Plano, has growing demand for skilled Field Service Technicians due to its expanding healthcare and tech sectors. While opportunities are increasing, candidates with hands-on biomedical experience and strong customer service skills often stand out amid moderate competition.
Stryker’s Field Service Technicians should be prepared for physically demanding tasks, including lifting equipment up to 75 lbs and spending extended periods on their feet. This ensures safe handling of medical devices during installations and repairs while meeting stringent healthcare safety protocols.
Managing travel across local hospitals and customer sites requires excellent time management and adaptability. Successful technicians in Plano coordinate routes efficiently, maintain clear communication with clients, and prioritize urgent service calls to ensure timely equipment support.
At Stryker, Field Service Technicians can progress into engineering roles, project management, sales, or leadership positions. The company fosters skill development and cross-functional collaboration, making it ideal for technicians aiming to expand their expertise within the medical technology industry.
While technical experience is preferred, Stryker values motivated individuals who demonstrate strong problem-solving and communication skills. Candidates with relevant training or willingness to learn biomedical equipment maintenance may successfully transition into this role with proper onboarding and support.
Stryker combines cutting-edge medical technology with a comprehensive benefits package and career growth opportunities, setting its Field Service Technician positions apart. Their emphasis on quality, customer relationships, and adherence to healthcare standards creates a dynamic work environment in Plano.
Field Service Technicians in Plano typically earn between $55,000 and $70,000 annually, aligning closely with national med-tech industry standards. Factors such as experience, certifications, and overtime availability can influence compensation, with companies like Stryker offering competitive pay reflecting local market conditions.
Proficiency in Microsoft Office and the ability to quickly learn proprietary company software are essential at Stryker. Technicians also need skills interpreting technical manuals and schematics to troubleshoot biomedical devices effectively and maintain accurate documentation.
Stryker mandates strict adherence to HIPAA and biohazard handling protocols for all Field Service Technicians. This commitment safeguards patient privacy and maintains the highest safety standards during equipment service, reflecting the company's dedication to responsible healthcare support.