NexlintoShift Lead
Company : Five Guys
Location : Clayton, CA, 94517
Job Type : Full Time / Part Time
Date Posted : 8 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Shift leaders at Five Guys in Clayton manage hectic periods by closely monitoring food prep and staff flow, ensuring quality standards never drop. Their hands-on approach helps keep operations smooth while upholding the brand’s commitment to fresh, safe meals during every shift.
Effective shift leads thrive on strong communication, quick decision-making, and fostering teamwork. In fast-service settings, being adaptable and motivating crew members while maintaining high service standards sets exceptional leaders apart.
Starting as a shift lead often serves as a stepping stone toward management roles within the restaurant industry. It provides valuable experience in operations oversight, team leadership, and customer relations—key skills for advancing to assistant manager or store manager positions.
Clayton sees moderate demand for shift leads due to a mix of local eateries and franchises. Candidates might face competition but can improve their chances by highlighting leadership experience and familiarity with fast-paced food service environments.
Clayton’s higher living costs somewhat elevate pay scales compared to other regions. Shift lead salaries here typically start around $19 per hour, with additional tips and bonuses, helping offset local expenses while providing growth potential.
Beyond competitive pay, Five Guys includes perks like free meals during shifts, weekly secret shopper bonuses, and a strong culture emphasizing mentorship. These benefits create a supportive environment that values team contributions.
Five Guys emphasizes leadership development and hands-on involvement, combining operational duties with team coaching. The role’s focus on both food quality and guest satisfaction distinguishes it from more transactional shift lead jobs.
While previous leadership in fast-paced settings is highly valued, Five Guys also considers candidates demonstrating strong communication and motivation skills, with a willingness to learn and grow within the role.
Shift leads are trained to address guest issues promptly and professionally, ensuring customer satisfaction while maintaining smooth operations. This approach strengthens the restaurant’s reputation and fosters repeat business.
Shift leads at Five Guys in Clayton earn around $19.00 per hour base pay, with additional income from tips and weekly secret shopper bonuses. This compensation reflects the role’s responsibilities and local market conditions.