Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
Unlike entry-level oil changer jobs, the Assistant Manager position in Berea involves leadership tasks like supervising daily shop operations, coaching team members, and handling customer service alongside technical duties. This role demands multitasking between management and hands-on vehicle maintenance, offering a clear pathway to automotive leadership.
Working as an Oil Change Assistant Manager requires lifting up to 50 pounds, navigating shallow service pits safely, and enduring long periods of standing or bending. Expect to perform duties in varying temperatures, reflecting the hands-on and physically active nature of this automotive service environment.
Strong leadership potential, excellent customer interaction, and the ability to maintain operational flow during busy times greatly influence career growth. Combining technical knowledge of oil changes with team mentorship at Driven Brands enhances prospects for fast-track promotions within automotive service management.
Driven Brands offers Oil Change Assistant Managers benefits such as paid training, competitive hourly wages with bonuses, free oil changes, and robust healthcare options. These perks not only improve job satisfaction but also support personal and professional development in the automotive sector.
Assistant Managers often balance managing workflow while maintaining high safety and service standards. Handling customer expectations during peak hours requires calm decisiveness and effective team coaching. Developing clear communication and conflict resolution skills is key to thriving in this dynamic leadership role.
Berea's automotive service sector is moderately competitive, with Driven Brands actively seeking motivated candidates. Local demand favors applicants demonstrating leadership and technical skills, as businesses aim to maintain efficient shop operations and customer satisfaction amid steady service needs.
In Berea, Ohio, Oil Change Assistant Managers can expect salaries ranging from $40,000 to $52,000 annually, depending on experience and performance bonuses. This aligns with regional averages for automotive service supervisory roles and reflects the blend of managerial and technical responsibilities.
While formal automotive certifications aren't always mandatory, possessing service safety credentials or leadership training can boost employability. In Berea, employers value hands-on skills paired with proven ability to manage shop operations, so relevant certifications enhance competitiveness.
Driven Brands emphasizes comprehensive training and employee perks like free oil changes and 401(k) matching, setting it apart from some local competitors. The role combines hands-on technical duties with leadership responsibilities, offering a structured career path that may be more defined than in smaller shops.
At Driven Brands, the Assistant Manager juggles overseeing service quality, managing team dynamics, and stepping in as acting manager when needed. This contrasts with typical oil changers who focus primarily on vehicle maintenance without leadership or operational oversight.