Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Serving as a Shift Lead at Five Guys in Clementon offers a solid foundation for climbing the management ladder within the restaurant industry. This role emphasizes leadership development, team coaching, and operational excellence, positioning you well for future supervisory or managerial roles locally and beyond.
Successful Shift Leads demonstrate strong communication, adaptability, and motivational skills. They excel in managing diverse teams, maintaining high standards under pressure, and fostering a positive work atmosphere, all crucial in fast-moving restaurants like Five Guys.
Second-shift leads often handle peak dinner hours, requiring quick decision-making to manage staff workflow and customer satisfaction. Balancing cleanliness, food quality, and timely service amid a high volume of guests is a common challenge during these shifts.
While no mandatory certifications are imposed, familiarity with New Jersey food safety guidelines enhances performance. Local health codes require Shift Leads to enforce strict sanitation and safety protocols, ensuring compliance and smooth daily operations.
Clementon’s restaurant scene shows steady demand for capable Shift Leads, especially in popular chains like Five Guys. Candidates with prior leadership experience and strong customer service skills often find favorable opportunities amid moderate local competition.
Five Guys offers competitive hourly wages starting at $19 plus tips, bonus incentives, and comprehensive benefits including medical and 401(k). The company’s team-focused culture and free shift meals further enhance job satisfaction beyond typical local offerings.
The Five Guys Shift Lead position uniquely blends hands-on team mentorship with operational oversight. Unlike some key lead jobs, it emphasizes real-time coaching and performance feedback, fostering a supportive atmosphere that encourages growth and accountability.
Shift Leads at Five Guys in Clementon start at $19 per hour, complemented by shared secret shopper bonuses and tips. This combination offers a competitive total compensation package reflective of the role’s responsibilities and local wage standards.
Shift Leads at Five Guys are pivotal in cultivating a cooperative, high-energy environment. They actively engage with team members during shifts, promoting positivity and ensuring operational standards align with company values, enhancing both employee morale and guest experiences.
Five Guys’ Shift Lead role stands out for its blend of competitive pay, growth pathways, and a vibrant, team-centric culture. Unlike many local shift jobs, it offers structured mentorship and tangible performance incentives, making it an appealing choice for aspiring restaurant leaders.