Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
Driven Brands’ Oil Change Assistant Manager position combines leadership with hands-on service, emphasizing team coaching and customer satisfaction. Unlike some roles, it offers paid training and perks like free oil changes, tailored to North Olmsted’s automotive service demand and culture.
This role requires actively managing workflow, supporting busy periods, and stepping into leadership when needed, ensuring smooth operations and high-quality service. At Driven Brands, this means balancing technical tasks with team mentorship, crucial for maintaining customer loyalty in North Olmsted.
The typical hourly pay for an Oil Change Assistant Manager in North Olmsted ranges between $16 and $22, often including bonuses. Driven Brands supplements this with benefits like paid time off and health coverage, reflecting regional wage standards for automotive leadership roles.
Candidates must comfortably lift up to 50 pounds, navigate service pits safely, and sustain physical activity in varying temperatures. These capabilities ensure efficient and safe vehicle servicing, a fundamental expectation for assistant managers in automotive shops.
While not mandatory, certifications like ASE (Automotive Service Excellence) and OSHA safety training can enhance credibility. North Olmsted employers value such credentials as they signal technical competence and adherence to safety standards in busy service centers.
The automotive service sector in North Olmsted is moderately competitive, with multiple shops seeking skilled leaders. Driven Brands stands out by offering advancement opportunities and paid training, attracting candidates eager to grow in a performance-focused environment.
Driven Brands encourages upward mobility, often promoting assistant managers to full shop managers or other leadership roles. The blend of operational oversight and technical skill development prepares employees for expanded responsibilities across the company’s automotive services.
Yes, employees enjoy paid training, health insurance options, a 401(k) match, paid time off, and unique perks like complimentary oil changes. These benefits support work-life balance and job satisfaction in North Olmsted's competitive automotive service market.
This assistant manager role blends leadership with technical duties, overseeing team performance and shop operations. Unlike technician-only positions, it demands coaching abilities and operational decision-making, essential for maintaining service quality and customer satisfaction.
Driven Brands provides structured paid training and mentorship, helping new assistants develop both managerial skills and technical know-how. This approach eases the transition into leadership, fostering confidence in managing fast-paced automotive service environments.