NexlintoShift Lead
Company : Five Guys
Location : Avon, CT, 06001
Job Type : Full Time / Part Time
Date Posted : 8 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
At Five Guys in Avon, a Shift Lead directly impacts team efficiency by coordinating crew duties, maintaining high food quality, and fostering a positive work environment. This hands-on leadership ensures smooth operations and motivates staff, ultimately enhancing customer satisfaction during each shift.
Working as a Shift Lead offers a clear path towards management by developing skills in team supervision, customer interaction, and operational oversight. This role builds leadership experience valuable for progressing into higher managerial positions within fast-paced restaurant settings.
Shift Leads often juggle team coordination, quality control, and quick problem-solving under pressure. Handling unexpected staffing gaps or guest issues requires adaptability and strong communication, crucial for maintaining seamless service throughout the shift.
Yes, Shift Leads benefit from competitive base pay starting at $19/hour and can earn additional income through weekly secret shopper bonuses shared among the shift team, plus tips, rewarding consistent excellence and teamwork.
Five Guys fosters a team-oriented environment emphasizing mentorship, real-time feedback, and fun while working. This culture helps Shift Leads develop leadership qualities in a supportive setting, encouraging career advancement and personal accountability.
Avon’s growing food service sector maintains steady demand for skilled Shift Leads, especially in popular chains like Five Guys. Competition remains moderate, with opportunities increasing as restaurants focus on enhancing guest experience and operational efficiency.
Avon’s compact layout allows many employees to commute within 15-30 minutes by car. Public transit options are limited, so reliable personal transportation is often necessary to meet varied shift schedules, including early mornings and late evenings.
Experience leading teams in fast-paced food service environments is highly regarded. Strong communication, customer service dedication, and the ability to manage operational tasks effectively are crucial foundations for excelling in this role.
Unlike retail or technical lead roles that may focus on sales targets or specialized skills, a Five Guys Shift Lead emphasizes hands-on team coaching, food quality control, and guest service in a dynamic restaurant environment, requiring both interpersonal and operational expertise.
Starting base pay is around $19/hour, supplemented by tips and weekly shared secret shopper bonuses. Additional benefits encompass medical, dental, vision insurance, and 401(k) plans, making the overall compensation package competitive for entry-level leadership roles in Avon.