NexlintoShift Lead
Company : Five Guys
Location : Lumberton, NJ, 08048
Job Type : Full Time / Part Time
Date Posted : 6 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
Recent Jobs
Top searches
Employment opportunities at Five Guys
Jobseekers are also searching for
Searches you may like
Trending searches in Lumberton, NJ
Popular Searches for Shift Lead
Frequently Asked Questions
In Lumberton’s fast-paced environment, a Five Guys Shift Lead energizes the team by coordinating tasks efficiently and motivating crew members, which directly impacts customer wait times and service quality. Strong leadership during peak shifts helps maintain operational flow and boosts morale in this bustling location.
Unlike general lead roles, a Shift Lead focuses on both operational oversight and direct team coaching on the floor. This position balances hands-on involvement with managing daily workflows, emphasizing food quality and guest experience, which sets it apart from more administrative lead roles.
While formal certifications aren’t always mandatory, knowledge of food safety standards and prior leadership experience in fast food or casual dining is highly valued in Lumberton. Effective communication and adaptability are key skills that local employers seek to handle the dynamic pace of the market.
Lumberton’s proximity to larger urban centers makes the competition moderate for Shift Lead roles. Candidates with proven leadership and customer service skills tend to stand out, as local franchises like Five Guys prioritize reliable leaders to maintain high operational standards.
Shift Leads at Five Guys in Lumberton start around $19.00 per hour, complemented by tips and bonuses like secret shopper rewards. This competitive wage aligns with regional fast food management roles, offering attractive compensation for entry-level leadership in hospitality.
Five Guys invests in Shift Leads by offering mentorship, real-time feedback, and structured performance reviews. This approach nurtures leadership skills and opens pathways to higher management roles, making it a solid choice for those aiming to grow within the restaurant industry.
Absolutely, Five Guys fosters a team-oriented and energetic environment where Shift Leads are empowered to proactively solve problems, optimize shift performance, and uphold quality standards, ensuring each shift runs smoothly and meets customer expectations.
Shift Leads focus on balancing crew assignments, ensuring food safety compliance, addressing guest feedback swiftly, and maintaining cleanliness. These priorities keep operations efficient and contribute to a positive dining experience, especially during high-traffic periods.
First shifts often emphasize opening procedures and pre-shift preparation, requiring Shift Leads to set the tone for the day. Later shifts may focus more on maintaining momentum and managing closing tasks, reflecting varied operational rhythms in Lumberton’s dining establishments.
While Starbucks Shift Leads concentrate on beverage service and retail, and Walgreens focuses on pharmacy or store operations, Five Guys Shift Leads uniquely blend food prep oversight with fast food customer service. This hybrid role demands versatility in managing kitchen and front-of-house teams.