NexlintoShift Lead
Company : Five Guys
Location : Algonquin, IL, 60102
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Working as a Shift Lead at Five Guys in Algonquin means more than just managing shifts; it involves fostering a vibrant team culture, hands-on coaching, and maintaining high food quality standards. The role also emphasizes growth opportunities unique to Five Guys’ supportive environment, which sets it apart from other fast-food leadership positions in the area.
Shift Leads at Algonquin Five Guys often navigate high customer volume bursts requiring swift crew coordination and maintaining service quality under pressure. Balancing efficient food prep, managing guest concerns, and ensuring cleanliness simultaneously demands sharp multitasking and leadership, especially during busy lunch and dinner shifts.
Candidates with previous leadership in fast-paced foodservice environments, strong communication abilities, and a proactive approach to team motivation tend to excel. Demonstrating adaptability, accountability, and enthusiasm for customer service aligns well with Five Guys’ expectations for Shift Leads, especially in dynamic locations like Algonquin.
Shift Leads at Five Guys in Algonquin start with a competitive base hourly wage around $19, supplemented by tips and performance bonuses. This compensation package reflects local market standards for restaurant leadership and includes benefits like healthcare and 401(k) eligibility, making it a financially attractive position in the area.
Algonquin exhibits steady demand for restaurant leadership due to its growing dining sector and community size. While competition exists, Five Guys’ reputation and growth prospects make its Shift Lead openings particularly sought-after in this suburban market, often leading to a quicker hiring process than in larger metropolitan areas nearby.
While no special local certifications are mandated beyond standard food safety training, Five Guys expects Shift Leads to be well-versed in health protocols and operational standards. Completing state food handler certifications is common and helps ensure compliance with Illinois regulations and enhances store readiness during shifts.
Starting as a Shift Lead opens doors to management roles such as Assistant Manager or Store Manager within Five Guys. The company supports career progression through mentorship, performance reviews, and promotion opportunities, especially for those demonstrating leadership in daily operations and team development.
Five Guys fosters a team-oriented culture where Shift Leads receive ongoing feedback and mentorship from management. Resources like secret shopper bonuses and structured coaching sessions empower leaders to maintain high standards, while free meals and a positive environment enhance morale during busy shifts.
The role offers hands-on experience managing operational tasks, mentoring staff, and handling customer interactions, which are core competencies for future managers. Five Guys’ emphasis on leadership development, real-time feedback, and internal promotion pathways equips Shift Leads with skills critical for ascending the management ladder.
Algonquin’s market features several shift lead openings across fast-food and casual dining, but Five Guys stands out due to its strong brand presence, competitive pay starting at $19/hour plus tips, and a supportive work culture. These factors often attract motivated candidates looking for growth, making Five Guys a preferred employer locally.