NexlintoField Service Technician
Company : Stryker
Location : South Plainfield, NJ, 07080
Job Type : Full Time / Part Time
Date Posted : 4 February 2026
Position Overview:
The Field Service Technician provides support for Power Devices, ensuring equipment is installed, maintained, and operating safely. This role involves traveling to customer sites, troubleshooting issues, maintaining accurate documentation, and building positive relationships with healthcare professionals. The position is fast-paced and offers career growth opportunities in engineering, project management, sales, and leadership.
Key Responsibilities
- Travel between hospitals and customer sites to fulfill service requests.
- Troubleshoot and resolve technical and product-related issues.
- Build and maintain positive relationships with customers, sales representatives, and internal teams.
- Document service results and maintain accurate quality records.
- Adhere to safety protocols and proper handling of bio-hazardous materials.
- Provide high-quality customer support during installations, maintenance, and repairs.
Who We Are Looking For
- Self-directed initiators: Take ownership of work and drive results independently.
- Collaborative partners: Build cross-functional relationships to improve processes and outcomes.
- Analytical problem solvers: Identify root causes, recommend solutions, and prevent future issues.
- Goal-oriented developers: Focus on delivering safe, robust solutions for customers.
- Meticulous documenters: Maintain accurate and detailed service records and reports.
Knowledge & Skill Requirements
- Willingness to work overtime, overnight, and weekends as needed.
- Strong interpersonal, communication, and customer service skills.
- Ability to work independently in fast-paced or stressful environments.
- Highly organized with strong time management and prioritization skills.
- Physical ability to lift up to 75 lbs occasionally and remain on feet for extended periods.
- Proficiency in Microsoft Office and ability to learn company software.
- Ability to interpret service bulletins, technical manuals, and schematics.
- Must maintain professional appearance and behavior consistent with company and customer standards.
Qualifications & Experience
- Minimum of 3 years technical service experience preferred.
- Experience with biomedical equipment maintenance, repair, and installation preferred.
- High School Diploma or GED required; formal technical or university training preferred.
- Valid driver's license with a clean driving record.
- Adherence to HIPAA and other patient confidentiality policies.
What You Will Get
- Company vehicle for business use
- Medical, Dental, Vision, and Prescription Drug Insurance
- Tuition reimbursement
- 401(k) plan with company match and discretionary contribution
- Paid Vacation and Sick Time
- Life, AD&D, Short-term and Long-term Disability insurance
- Employee Assistance Program and wellbeing initiatives
- Discounted employee stock purchase plan
About the Company
Stryker Corporation is a global leader in medical technology, committed to improving healthcare by providing innovative medical devices, solutions, and services. With a focus on quality, integrity, and collaboration, Stryker empowers healthcare professionals to deliver better outcomes for patients worldwide.
Equal Opportunity Employer
Stryker Corporation is an equal opportunity employer and does not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status. Employees in field roles may be required to comply with COVID-19 vaccination requirements as an essential job function.
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Frequently Asked Questions
Field Service Technicians in South Plainfield usually juggle multiple hospital visits daily, balancing installations, repairs, and maintenance. Travel time between sites is a key part of the day, requiring strong time management to meet urgent service requests while adhering to safety protocols.
While formal certifications vary, expertise in biomedical equipment maintenance and familiarity with technical manuals are highly valued. In New Jersey, knowledge of HIPAA compliance and the ability to handle bio-hazardous materials safely can distinguish candidates in a competitive market.
Yes, medical device technicians must strictly follow patient confidentiality laws and safety rules around bio-hazard materials, unlike general field techs. Precision in troubleshooting critical healthcare equipment and maintaining detailed records is paramount to ensure patient safety and regulatory compliance.
At Stryker, growth opportunities include moving into engineering, project management, sales, or leadership roles. The company encourages skill development and offers tuition reimbursement, supporting technicians who want to advance within the medical technology sector.
Stryker emphasizes a collaborative environment where technicians partner cross-functionally to improve customer outcomes. Their focus on integrity and innovation means field techs often engage in problem-solving beyond basic repairs, contributing to product improvements and customer satisfaction.
Technicians are expected to maintain a polished appearance and demonstrate excellent communication skills. Stryker values technicians who can build positive relationships with healthcare professionals, providing not just technical support but also exceptional customer service during every visit.
The demand for skilled Field Service Technicians in South Plainfield is robust due to the region’s dense healthcare facilities. Candidates with biomedical experience and strong troubleshooting skills tend to stand out, though competition remains moderate as companies seek reliable, self-directed professionals.
Salaries generally range from $55,000 to $75,000 annually, influenced by experience, certifications, and the ability to handle complex biomedical equipment. Working for a leading employer like Stryker often provides competitive pay with added benefits like bonuses and vehicle allowances.
Yes, technicians must strictly adhere to HIPAA regulations and bio-hazard handling protocols to protect patient privacy and safety. Compliance with local health and safety standards is mandatory, especially when working across multiple hospital environments with sensitive medical devices.
Stryker’s technicians benefit from comprehensive support including company vehicles, extensive insurance packages, and tuition reimbursement. The role also emphasizes independent problem-solving within a fast-paced, innovative medical technology environment, fostering career growth and teamwork.