NexlintoShift Lead
Company : Five Guys
Location : Colma, CA, 94014
Job Type : Full Time / Part Time
Date Posted : 8 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Shift leads at Five Guys in Colma engage directly with their team to maintain energy and focus under pressure. They use clear communication and lead by example to keep service efficient, ensuring food quality and guest satisfaction remain high even during peak times.
Operating in Colma's lively food scene, Five Guys shift leads face rapid customer turnover and must swiftly resolve issues while maintaining a positive work environment. Balancing speed with quality and cleanliness demands quick decision-making and strong interpersonal skills.
Successful shift leads at Five Guys demonstrate strong communication, adaptability, and team coaching abilities. Experience in fast food or similar settings helps, along with a drive to uphold high food safety standards and deliver excellent guest experiences consistently.
This position provides hands-on leadership experience by overseeing daily operations and mentoring staff. It cultivates skills in team management, customer service, and performance analysis, creating a solid foundation for advancing into higher managerial positions within Five Guys or the broader hospitality industry.
Colma's proximity to San Francisco increases competition for shift lead roles, but Five Guys’ reputation and growth opportunities make it attractive. Candidates with prior leadership experience and a strong work ethic tend to stand out in this moderately competitive local job market.
While formal certifications aren't mandatory, food handler permits and basic safety training are highly valued in Colma. Demonstrating knowledge of health regulations and leadership through prior on-the-job training can give applicants a competitive edge.
Five Guys offers competitive pay starting at $19/hour plus tips, weekly secret shopper bonuses, and free meals on shift. Additionally, the supportive and fun culture combined with comprehensive benefits like medical and 401(k) options creates a rewarding workplace environment.
Shift leads coordinate team assignments, oversee operational flow, and ensure compliance with food safety standards. Unlike crew members, they handle guest concerns, manage shift performance metrics, and support opening and closing duties, making them pivotal to smooth restaurant functioning.
The company fosters advancement by providing real-time feedback, mentorship, and opportunities for promotion. Shift leads gain valuable management experience, preparing them for long-term careers within Five Guys or broader hospitality leadership roles.
Shift leads at Five Guys in Colma start at $19.00 per hour, with additional income from tips and weekly secret shopper bonuses. This compensation package reflects the role's leadership responsibilities and the local cost of living.