NexlintoShift Lead
Company : Five Guys
Location : Locust, NC, 28097
Job Type : Full Time / Part Time
Date Posted : 6 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Locust, NC has a growing demand for shift leads in fast-paced food service like Five Guys. Competition is moderate, with candidates often needing prior leadership experience and strong communication skills to stand out in this local market.
Shift leads in Locust face balancing team motivation with maintaining food safety and quality. Handling diverse guest concerns and adapting to peak hours require quick thinking, especially in a community-oriented setting like Five Guys.
Besides direct food service leadership, employers value problem-solving, effective team communication, and a proactive attitude. Demonstrating reliability and adaptability often helps candidates secure shift lead roles even without extensive formal experience.
A shift leader uniquely combines hands-on operational duties with team mentorship and guest interaction. Their influence on daily store performance and crew morale distinguishes them from more task-focused or strictly managerial positions.
Yes, Five Guys emphasizes career progression, offering shift leads pathways to management roles. The company’s culture supports mentorship and performance feedback, making it a solid choice for those aiming to climb the restaurant leadership ladder locally.
Five Guys combines competitive pay with weekly bonus incentives and free meals, fostering a distinctive team atmosphere. Their focus on high food quality standards and real-time coaching sets the shift lead role apart in Locust’s restaurant scene.
Shift leads at Five Guys in Locust typically start at $19.00 per hour, with additional income from tips and bonuses. This competitive wage reflects the leadership responsibilities and fast-paced environment of the role.
Daily tasks include managing crew assignments, ensuring food safety compliance, handling guest issues promptly, and maintaining cleanliness. Shift leads also motivate the team and oversee store readiness to keep operations running smoothly.
Locust’s community-driven culture demands personalized, friendly service. Shift leads here often prioritize building rapport with regular guests and fostering a welcoming atmosphere that aligns with local values.
While previous leadership in food service or fast-paced environments is preferred, candidates showing strong communication, accountability, and eagerness to learn can be considered. Five Guys values potential alongside experience for shift lead roles.