NexlintoGeneral Manager
Company : Five Guys
Location : Hillsborough, NC, 27278
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Thriving as a General Manager in Hillsborough, NC demands strong motivational skills, adaptability to fast-paced kitchen dynamics, and exceptional team communication. Emphasizing energy and humility helps build resilient teams, especially in vibrant eateries like Five Guys where constant crew rotation is common.
Hillsborough offers unique growth prospects for General Managers due to its expanding foodservice market and community-driven dining culture. Compared to larger metros, local managers often gain broader operational experience quickly, positioning them well for advancement within brands like Five Guys or regional chains.
Managing shifts at Five Guys in Hillsborough entails juggling inventory control, crew assignments, and real-time problem resolution amidst high-energy kitchen environments. The fast turnover and open kitchen format require constant vigilance and swift decision-making to maintain customer satisfaction and operational flow.
While ServSafe certification is widely favored across North Carolina, Hillsborough employers value additional food safety and leadership certifications that demonstrate a commitment to team safety and operational excellence, enhancing a candidate's appeal in competitive General Manager roles.
Five Guys schedules General Managers for varied shifts, including mornings and evenings, to ensure smooth operations throughout the day. This rotation fosters comprehensive oversight but requires flexibility; candidates should weigh how alternating hours fit with their personal routines.
Five Guys emphasizes a people-first culture where managers are cross-trained across all roles, fostering a highly collaborative environment distinct from typical fast-casual settings. This approach creates diverse leadership experiences and cultivates a vibrant team spirit unique to the brand.
General Managers at Five Guys in Hillsborough typically earn a base salary ranging from $50,000 to $60,000 annually, augmented by quarterly bonuses tied to restaurant performance. This package aligns well with regional standards for restaurant leadership, reflecting both responsibility and local cost of living.
The vibrant, music-filled atmosphere at Five Guys sets a high-energy tone that General Managers must embody. They are expected to lead with enthusiasm, foster team harmony, and maintain fast-paced operations, making cultural fit as critical as managerial skills in Hillsborough's stores.
With its cross-training philosophy, Five Guys enables General Managers in Hillsborough to gain hands-on experience in various positions, from kitchen prep to front-of-house management. This holistic exposure accelerates leadership development and prepares candidates for diverse challenges in hospitality.
Strong endorsements from both supervisory and direct-report perspectives are highly valued at Five Guys. References highlighting leadership effectiveness, adaptability, and communication skills tailored to fast-paced foodservice environments enhance a candidate's credibility for General Manager roles in Hillsborough.