NexlintoAssistant Operations Manager
Company : Crunch Fitness
Location : Willoughby, OH, 44096
Job Type : Full Time / Part Time
Date Posted : 11 February 2026
Position Summary:
We are seeking an Assistant Operations Manager to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Help the General Manager in managing the daily operations and sales results.
- Assemble, employ, mentor, and enhance an effective sales staff to drive results.
- Drive revenue growth by acquiring new members, selling personal training services, and implementing local outreach programs.
- Deliver exceptional service to meet the needs and ensure the happiness of members.
- Administer scheduling, reporting, and regulatory compliance needs.
- Participate actively in local and community marketing initiatives to drive lead generation.
- Cultivate a positive, spirited, and collaborative environment among team members.
Qualifications:
- Well-documented experience in sales performance and customer satisfaction.
- Skilled in overseeing and cultivating a team's development.
- - Skilled in effective communication, organization, and time-management techniques.
- Exhibits a spirited, dynamic, and driven demeanor.
- Flexibility needed to work evenings and weekends, specifically on a Friday-Tuesday rotation.
- Zeal for health and progress in the workplace.
Compensation & Benefits:
- There is a possibility to secure a monthly bonus that exceeds $1,000
- The Commission on personal training package sales is under evaluation for potential updates
- Health benefits
- The 401(k) program, which can be accessed after one year of work, permits employees to set aside pre-tax income into a retirement account
- Benefit from a no-charge Crunch Fitness membership for free
- An energetic and group-focused professional environment that promotes enthusiasm and camaraderie
- Growth potential for professionals in a rapidly proliferating company
Why Join Us:
Crunch provides a work environment that is more than just a job, it's an opportunity to motivate others, achieve your career objectives, and thrive in a supportive and enjoyable setting. If you are ready to bring enthusiasm, dedication, and direction to the fitness field, we would be thrilled to welcome you to our team.
About Us:
In the domain of health and fitness, Crunch Fitness is recognized for its unique approach that merges the seriousness of working out with an element of entertainment, all underpinned by a philosophy of inclusivity. With a current network of 45+ gyms and plans for further expansion, Crunch is positioned as one of the fastest-growing fitness brands nationwide. The facilities are equipped with state-of-the-art machines for cardio and strength training, offer diverse group classes like Zumba and Yoga Body Sculpt, and foster a supportive and dynamic environment.
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Frequently Asked Questions
In Willoughby, OH, the Assistant Operations Manager position at Crunch Fitness faces moderate competition due to the city's growing fitness market. Candidates with strong sales and leadership abilities often stand out, as local gyms emphasize both operational efficiency and member engagement to capture the active community.
Managing operations in Willoughby’s fitness sector involves balancing high member expectations with staffing flexibility, especially during peak hours and weekend shifts. Local community engagement and maintaining compliance with health regulations also add layers of complexity requiring adaptive leadership and strategic outreach.
Top-performing Assistant Operations Managers excel in sales-driven leadership, team development, and member satisfaction initiatives. Effective communication paired with keen organizational skills enables smooth daily operations, while a passionate approach to fitness culture fuels motivation and drives revenue growth.
Starting as an Assistant Operations Manager often leads to elevated roles such as General Manager or Regional Operations Director, especially within expanding companies like Crunch Fitness. Demonstrating consistent sales success, staff mentorship, and operational improvements can accelerate advancement.
Crunch Fitness blends enthusiasm with inclusivity, expecting Assistant Operations Managers to foster a spirited work environment. Managers are encouraged to combine serious operational leadership with fun member engagement tactics, nurturing both employee collaboration and an exceptional gym atmosphere.
Crunch Fitness offers perks like a free membership and health benefits, which support wellness and work-life harmony. Additionally, a flexible Friday-Tuesday rotation allows for varied scheduling, fostering balance while maintaining a dynamic, team-centered work environment.
In Willoughby, OH, Assistant Operations Managers in fitness typically earn between $45,000 and $55,000 annually. Crunch Fitness supplements this with a potential monthly bonus exceeding $1,000, reflecting performance incentives common in health club management positions.
Willoughby’s expanding fitness scene and community health focus have increased demand for skilled operations managers. Crunch Fitness, growing nationally, mirrors this trend locally by seeking candidates who can drive member acquisition and maintain high service standards.
Daily tasks include supporting general managers with sales strategies, staff mentorship, scheduling, and regulatory compliance. The role demands juggling member service excellence alongside driving personal training sales and organizing community outreach to boost local membership.
Assistant Operations Managers are pivotal in cultivating an effective sales team, promoting personal training packages, and spearheading local marketing efforts. Their leadership directly influences revenue by combining operational management with proactive membership engagement.