NexlintoShift Lead
Company : Five Guys
Location : Federal Heights, CO, 80221
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Federal Heights offers a moderately competitive landscape for Shift Lead positions, especially in fast-paced food service environments like Five Guys. Local demand is steady, but candidates with proven leadership and customer service skills often stand out, enhancing their chances amidst regional competition.
While no mandatory certifications exist specifically for Shift Leads in Federal Heights, having food safety training or a ServSafe certification can provide an advantage. Employers value candidates who understand health regulations, boosting credibility in restaurant leadership roles.
Exceptional Shift Leads excel by blending motivational leadership with hands-on operational management. They demonstrate adaptability, clear communication, and a commitment to quality standards, fostering team synergy while ensuring smooth shift execution and customer satisfaction.
Managing high-volume periods demands quick decision-making to balance staff workload and maintain food quality. Shift Leads often navigate unexpected staff shortages or guest complaints, requiring calm problem-solving and effective delegation to uphold service excellence.
Shift Leads frequently transition into general management or operations roles within restaurant chains. Gaining leadership experience opens pathways for overseeing multiple locations or specializing in training and development, aligning with career advancement ambitions.
Five Guys invests in mentorship and continuous feedback for Shift Leads, encouraging skill enhancement through real-time performance reviews. The company’s culture promotes internal promotions, making it a fertile ground for those aiming to climb the management ladder.
The $19 hourly base rate, supplemented by tips and bonuses, is competitive for Federal Heights, reflecting the role’s leadership responsibilities and fast-food industry norms. This compensation aligns well with regional expectations for supervisory positions.
At Five Guys, Shift Leads actively shape both guest experience and team morale, combining operational oversight with a hands-on approach. The emphasis on teamwork, secret shopper incentives, and free meals creates a unique, engaging environment compared to other chains.
This role requires juggling crew management, quality control, and customer service simultaneously. Shift Leads must inspire their teams while keeping the restaurant organized and efficient, demanding a high level of energy and leadership finesse.
Shift Lead vacancies in Federal Heights appear regularly, especially at popular chains like Five Guys. Due to steady turnover in food service, positions tend to fill swiftly, so proactive applications and readiness to start can improve hiring chances.