NexlintoShift Lead
Company : Five Guys
Location : Buffalo, MN, 55313
Job Type : Full Time / Part Time
Date Posted : 8 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Buffalo, MN sees moderate demand for shift leadership in fast-paced restaurants like Five Guys. Local competition tends to favor candidates with prior food service management experience and strong team motivation skills, reflecting the community’s growing hospitality sector.
Yes, Five Guys in Buffalo provides shift leads with mentorship and real-time feedback, creating a solid pathway toward upper management roles. The company’s culture encourages growth, making it ideal for individuals focused on career progression within the restaurant industry.
Shift leads in Buffalo oversee crew assignments, ensure food safety compliance, and maintain store readiness. Unlike regular crew, they handle guest concerns directly and track performance metrics, which are crucial for efficient shift operations at Five Guys.
Starting at $19.00/hour plus tips and bonuses, Five Guys offers a compensation package that is above average for Buffalo’s fast-food market. This competitive rate, combined with benefits and incentive programs, attracts dedicated shift leaders.
Successful shift leads often bring prior leadership roles in fast-food or similar environments, excellent communication skills, and a passion for customer service. Dependability and a proactive attitude are also key traits valued at Five Guys Buffalo.
Five Guys encourages shift leads to lead by example, promoting positivity while supervising operations. The supportive culture and team-oriented environment help shift leads manage stress and keep crew motivated even during peak times.
While not mandatory, certifications such as ServSafe are highly regarded in Buffalo’s food service jobs. Having such credentials can enhance a shift lead’s ability to enforce safety protocols and increase employability at Five Guys.
A shift lead’s day involves supervising team tasks, ensuring food quality, handling customer feedback, and maintaining cleanliness. They also manage opening or closing duties, making quick decisions to keep the shift running smoothly.
Yes, shift leads at Five Guys Buffalo can earn weekly bonuses through secret shopper programs, plus tips. This incentive structure rewards exceptional service and team performance, enhancing overall income.
Five Guys emphasizes a hands-on leadership style where shift leads coach and mentor teammates directly. Unlike some chains, Five Guys combines competitive pay, free meals, and a strong team culture, making its shift lead role uniquely rewarding.