NexlintoShift Lead
Company : Five Guys
Location : Derby, KS, 67037
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
In a busy environment like Derby's Five Guys, a Shift Lead must blend strong communication skills with real-time problem-solving to keep morale high and operations smooth. Encouraging teamwork while adapting quickly to customer needs ensures both staff engagement and service quality.
Key leadership traits include hands-on coaching, setting pace through example, and managing daily crew assignments. For Five Guys, fostering a positive culture that values cleanliness and food quality is critical to maintaining the brand’s reputation and customer satisfaction.
Starting as a Shift Lead often leads to roles like Assistant Manager or General Manager. This position builds foundational skills in team management, operational oversight, and customer service, paving the way for broader leadership opportunities within hospitality.
Shift Leads at Five Guys in Derby generally start at $19.00 per hour, supplemented by tips and performance bonuses. This competitive pay reflects the leadership responsibilities and fast-paced nature of the position, along with benefits like free meals and healthcare options.
Yes, Five Guys provides mentorship, real-time feedback, and promotion opportunities, helping Shift Leads develop professionally. Additionally, benefits like medical, dental, and 401(k) plans contribute to overall job satisfaction and career stability.
Five Guys emphasizes a team-oriented, fun work environment. Shift Leads play a crucial role in maintaining this atmosphere by fostering cooperation, addressing guest concerns promptly, and ensuring operational smoothness, which aligns with the brand’s customer-first values.
Derby’s food service sector, including Five Guys, shows steady demand for Shift Leads due to growing local dining options. While competition exists, candidates with leadership experience and strong communication skills stand out in this moderately active job market.
Derby’s compact size typically means manageable commutes, but candidates should factor in shift timings and traffic patterns near the restaurant. Proximity can enhance punctuality and reduce stress, which is vital for leadership roles requiring timely operational oversight.
Experience in fast-paced food service leadership is highly valued, along with certifications in food safety or customer service management. Such credentials demonstrate readiness to uphold high standards and handle team supervision effectively.
Yes, Five Guys provides weekly secret shopper bonuses shared among the shift team, rewarding performance and customer service excellence. These incentives complement base salary and tips, motivating Shift Leads to maintain high operational standards.