NexlintoShift Lead
Company : Five Guys
Location : Middletown, NJ, 07748
Job Type : Full Time / Part Time
Date Posted : 6 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Shift Lead roles in Middletown, NJ typically offer a starting wage around $19 per hour, often supplemented with tips and bonuses. This rate aligns well with local food service managerial roles, balancing competitive pay with opportunities for performance-based incentives.
Employers in Middletown value Shift Leads who demonstrate clear communication, team motivation, and accountability. Proven ability to manage fast-paced operations while maintaining high customer service standards is highly sought after in this region’s competitive restaurant market.
Key skills include team coaching, multitasking under pressure, and enforcing food safety standards. Strong interpersonal abilities enable Shift Leads to handle guest concerns effectively and maintain operational flow during busy shifts.
Many Shift Leads progress into restaurant management roles, such as Assistant Manager or General Manager positions. Gaining hands-on experience in leadership, staff training, and operational oversight sets a solid foundation for upward mobility within the foodservice industry.
At Five Guys, Shift Leads often engage deeply with both team mentorship and operational excellence, emphasizing quality food preparation and customer engagement. The company’s culture promotes active participation in store readiness and real-time feedback, enhancing leadership growth.
Five Guys offers structured mentorship, performance reviews, and visible promotion pathways. Shift Leaders benefit from a supportive environment focused on skill development, making it ideal for those aiming to build a lasting career in restaurant management.
Middletown’s bustling food scene drives steady demand for skilled Shift Leads, creating a competitive hiring landscape. Job seekers with leadership experience and adaptability tend to have a hiring advantage given the region’s preference for dependable supervisory staff.
Shift Lead positions in Middletown commonly involve flexible shift patterns, including mornings, afternoons, and occasional evenings. Candidates should be prepared for variable scheduling which supports restaurant operational needs and peak customer hours.
While not always mandatory, certifications in food safety and workplace hygiene can boost a candidate’s profile. Local employers appreciate credentialed Shift Leads who demonstrate commitment to maintaining health standards and regulatory compliance.
Absolutely, Five Guys’ Shift Lead role offers a dynamic environment where hands-on management and team engagement are crucial. This position suits individuals eager to lead by example while directly impacting daily operations and customer satisfaction.