Position Summary:
We are seeking an Assistant Operations Manager to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Help the General Manager in managing the daily operations and sales results.
- Assemble, employ, mentor, and enhance an effective sales staff to drive results.
- Drive revenue growth by acquiring new members, selling personal training services, and implementing local outreach programs.
- Deliver exceptional service to meet the needs and ensure the happiness of members.
- Administer scheduling, reporting, and regulatory compliance needs.
- Participate actively in local and community marketing initiatives to drive lead generation.
- Cultivate a positive, spirited, and collaborative environment among team members.
Qualifications:
- Well-documented experience in sales performance and customer satisfaction.
- Skilled in overseeing and cultivating a team's development.
- - Skilled in effective communication, organization, and time-management techniques.
- Exhibits a spirited, dynamic, and driven demeanor.
- Flexibility needed to work evenings and weekends, specifically on a Friday-Tuesday rotation.
- Zeal for health and progress in the workplace.
Compensation & Benefits:
- There is a possibility to secure a monthly bonus that exceeds $1,000
- The Commission on personal training package sales is under evaluation for potential updates
- Health benefits
- The 401(k) program, which can be accessed after one year of work, permits employees to set aside pre-tax income into a retirement account
- Benefit from a no-charge Crunch Fitness membership for free
- An energetic and group-focused professional environment that promotes enthusiasm and camaraderie
- Growth potential for professionals in a rapidly proliferating company
Why Join Us:
Crunch provides a work environment that is more than just a job, it's an opportunity to motivate others, achieve your career objectives, and thrive in a supportive and enjoyable setting. If you are ready to bring enthusiasm, dedication, and direction to the fitness field, we would be thrilled to welcome you to our team.
About Us:
In the domain of health and fitness, Crunch Fitness is recognized for its unique approach that merges the seriousness of working out with an element of entertainment, all underpinned by a philosophy of inclusivity. With a current network of 45+ gyms and plans for further expansion, Crunch is positioned as one of the fastest-growing fitness brands nationwide. The facilities are equipped with state-of-the-art machines for cardio and strength training, offer diverse group classes like Zumba and Yoga Body Sculpt, and foster a supportive and dynamic environment.
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Frequently Asked Questions
In Aston, PA, assistant operations managers often balance local community engagement with operational efficiency due to the region's tight-knit business environment. Compared to metro areas, there's a stronger emphasis on personalized member experiences and fostering local partnerships, which can shape daily management tasks uniquely.
While not mandatory, certifications related to health and fitness management or customer service excellence are highly valued by Aston employers. These credentials boost credibility when managing club operations and can be advantageous due to the region’s competitive wellness market.
Strong leadership combined with sales acumen is critical, alongside adeptness in team development and scheduling. Expertise in fostering member satisfaction and driving revenue through personal training offerings distinctly positions an operations manager for success in this sector.
Progression often leads to general management roles or corporate operational leadership. Experience gained overseeing sales, staff mentoring, and compliance equips professionals with versatile skills applicable across the health and wellness industry.
Yes, especially with club hours extending into evenings and weekends. Roles may require availability on rotating schedules to cover peak member activity, ensuring leadership presence during critical operational periods.
Crunch emphasizes a blend of performance and fun, encouraging assistant operations managers to cultivate an energetic atmosphere. Unlike traditional gyms, leaders here actively promote inclusivity and community-driven marketing initiatives, shaping a dynamic work culture.
The company supports upward mobility through structured development programs and a culture of enthusiasm. Employees often advance into higher operational roles or specialized fitness leadership positions as Crunch expands its nationwide presence.
Typically, salaries range from $45,000 to $55,000 annually, with potential monthly bonuses surpassing $1,000. Compensation also includes health benefits, 401(k) options, and complimentary gym membership, enhancing the overall package.
An operations administrative assistant generally focuses on clerical and scheduling duties, whereas an assistant operations manager takes on leadership, sales driving, and staff development. The latter bears more strategic influence within club operations.
Crunch cultivates a spirited work environment by promoting open communication and shared goals. Assistant operation managers receive tools to mentor staff effectively, facilitating a positive culture that drives both member satisfaction and business success.